Workday is seeking a Technical Account Manager to join their team in Minneapolis, MN. The role involves providing proactive and personalized support for customers, ensuring alignment with business objectives, and managing complex customer relationships.

As a Technical Account Manager, you will work closely with Workday's largest strategic accounts, managing multiple accounts simultaneously. You will act as a liaison between various internal teams and customers, ensuring effective communication and alignment. Your responsibilities will include driving escalations, managing critical cases, and advocating for customers within Workday. You will also engage with senior leadership and participate in customer steering committee meetings, while promoting customer self-sufficiency and continuous improvement initiatives.