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Job Analysis:
The Workday Configuration Analyst role at KBS is fundamentally designed to ensure the smooth functioning, accuracy, and security of the company’s Workday platform, with a specialized focus on the Absence module but also extending to other modules such as HCM, Compensation, Performance, Benefits, Payroll, Reporting, and Security. This role transcends typical system administration by requiring a deep understanding of complex absence plans, especially those involving union regulations, which adds layers of compliance and nuance to configuration and data management tasks. The candidate must demonstrate strong analytical skills and meticulous attention to detail to translate business policies into Workday configurations, anticipate downstream impacts, and maintain data integrity through precise mass updates and troubleshooting. Cross-functional collaboration with HRIS leadership and potentially IT security teams is central, reflecting an environment that demands clear communication and alignment across functional silos. Success in this role means ensuring Workday configurations reliably support HR and operational policies while enabling stakeholders to leverage data for decision-making, all without sacrificing system security or data quality. Analytical rigor, problem-solving autonomy, and effective project management underpin daily responsibilities, requiring the candidate to be both detail-oriented and strategically minded to navigate the complexities of a large-scale, union-influenced Workday environment.
Company Analysis:
KBS occupies a unique position as the largest privately held facility services provider in North America, operating at an impressive scale servicing over 2 billion square feet daily. Its client portfolio includes nearly half of the Fortune 100, demonstrating significant market trust and stability. This stature suggests a mature, process-driven culture that nonetheless values operational agility and technological enablement to maintain service quality across diverse verticals. The company’s emphasis on proprietary technology and industry expertise hints at a culture that encourages innovation and continuous improvement but within the framework of reliability and predictable outcomes. As such, the Workday Configuration Analyst will operate in a setting where governance, compliance (especially union-related), and operational efficiency are paramount. The 100% remote nature of the role indicates flexibility but also requires self-motivation and strong virtual collaboration skills. Positioned within a growing, scalable services environment, the candidate’s contributions have strategic weight; they support HR systems that underpin workforce management on a massive scale, directly impacting the company’s ability to deliver consistent, high-quality service. KBS’s commitment to inclusivity, benefits, and employee well-being aligns with fostering respect and pride in service, suggesting that this role requires cultural alignment with reliability, accountability, and proactive communication.