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Job Analysis:
The WMS System Administrator role at Dollar Tree is fundamentally about being the go-to expert for the Manhattan Warehouse Management System implementation and ongoing operation within a large, complex distribution environment. The candidate is responsible for not only configuring and maintaining the system but also serving as the pivotal link between the vendor team and internal stakeholders such as Inventory Control and Distribution Center Operations. This requires deep technical knowledge of warehouse, labor, yard management, and slotting processes to translate business needs into system solutions. Beyond technical prowess, the role demands strong project and change management skills to lead training initiatives ('train the trainer'), motivate teams to embrace new workflows, and oversee the entire Go-Live process. Success in this position means ensuring the system runs smoothly post-implementation and drives measurable operational efficiencies, ultimately supporting the company’s large-scale supply chain. The role involves considerable travel, suggesting hands-on support at multiple sites, requiring adaptability and strong interpersonal communication. A balance of technical expertise, strategic thinking, and leadership ability is critical to navigate the challenges of a multi-site rollout and to empower employees through change.
Company Analysis:
Dollar Tree is a Fortune 150 value retailer with a vast footprint of over 8,000 stores and multiple distribution centers, operating in a highly competitive retail market focused on offering extreme value and novelty to customers. This background places the WMS role squarely within a fast-paced, innovation-driven culture that values both operational excellence and creative problem-solving to support rapid merchandise turnover and frequent new inventory arrivals. The company’s scale means the role is strategically important, as efficient warehouse and distribution operations directly affect product availability and customer satisfaction. Dollar Tree’s culture, which encourages imagination and adaptability, aligns with the evolving demands of implementing and optimizing complex supply chain technology like Manhattan WMS. The successful candidate will likely enjoy visibility with various levels of leadership due to the cross-functional nature of the role and the criticality of system performance to overall business success. This environment will reward those who can effectively bridge technical and operational worlds, manage change proactively, and lead collaborative efforts in a dynamic retail setting.