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Job Analysis:
The VP, Lifestyle Markets Analytics role is fundamentally about driving strategic, data-driven decision making within Synchrony's Lifestyle markets—specifically focused on Luxury, Music, Specialty Merchants, and Outdoors industries—and the secured installment loan product. This senior position requires the development and execution of a comprehensive analytics agenda that aligns closely with the platform’s long-term vision and financial goals. The core responsibilities extend from strategy formulation, roadmapping, and framework building to hands-on analytics delivery and leadership, reflecting a blend of high-level influence and detailed execution. The candidate will face the challenge of integrating multiple complex data sources, including proprietary, client, and third-party data, to guide growth strategies and profitability optimization in a competitive, evolving market segment. Given the role’s partnership with cross-functional teams (sales, finance, credit, collections) and enterprise leadership, success hinges on both technical expertise and the ability to communicate insights persuasively through data-driven storytelling. This role demands a sophisticated understanding of analytical tools—such as SAS, SQL, Tableau, and machine learning methods—and the ability to translate advanced analytics into scalable, actionable business strategies. Coaching and managing a team of analysts while maintaining delivery quality adds a leadership imperative. Success in the first year likely means establishing effective stakeholder relationships, delivering measurable profit and engagement improvements across Lifestyle markets, advancing analytics methodologies, and embedding a culture of data-driven decision making aligned with Synchrony’s business goals.
Company Analysis:
Synchrony operates as a major financial services player focused on consumer financing that supports millions of people in meeting everyday needs through flexible credit solutions. Positioned in a traditional yet innovation-embracing industry segment, Synchrony blends scale with a commitment to specialized, customer-centric solutions such as small- and medium-sized business partnerships and secured lending programs. The company culture appears to be inclusive, adaptable, and values data-driven innovation—qualities that are critical for a role defined by cross-platform collaboration and advanced analytics leadership. Synchrony encourages flexibility in work arrangements, reflecting a modern, employee-focused environment likely conducive to autonomy and high accountability. The company’s emphasis on diversity and long-term relationships aligns well with an analytics leader’s need to influence multiple stakeholders and foster growth sustainably. The VP role’s placement within the Data Analytics family group and interaction with senior leadership demonstrate substantial visibility and impact potential. Strategically, this role is key to scaling Synchrony’s Lifestyle segment analytics capabilities to influence product optimization, client engagement, and profitability—anchoring the company’s broader goal of supporting consumer financial wellness through smarter credit products. Thus, the position suits someone who thrives in a dynamic, cross-functional setting with both technical rigor and narrative finesse, and who values mission-driven impact within a stable yet forward-looking corporate environment.