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Job Analysis:
The Unified Communications (UC) Administrator role at GovCIO is fundamentally about ensuring the seamless operation, optimization, and evolution of the BluSCI network’s unified communications platform. The candidate will be responsible for maintaining system integrity across both hardware and software components supporting UC technologies, primarily centered on Cisco products like CUCM, IP Phones, WEBEX devices, and Jabber clients. Beyond routine technical maintenance, this role requires a deep understanding of UC business processes and customer objectives to design, implement, and refine solutions that align technical capabilities with operational needs. The job demands not only expert technical skills but also the ability to liaise effectively across stakeholders—including support teams, government users, and technical peers—to resolve issues, lead knowledge transfer, and embed best practices through documentation and training. The expectation is a proactive, analytical approach to spotting recurring problems, tuning system performance, and supporting transitions to new technologies. Given the classified and sensitive government environment (TS SCI clearance required), a strong compliance mindset and security-awareness (evidenced by a Security+ certification) are critical. Success in this role looks like a stable, performant UC environment that meets or exceeds government requirements, facilitating seamless communications for critical operations, with the Administrator recognized as a go-to expert and trusted advisor within the team and to customers.
Company Analysis:
GovCIO positions itself as a transformative force within government IT, emphasizing innovation, mission-driven service, and agile methodologies to improve government operations. The company’s identity as a change agent focused on digital modernization implies a culture valuing adaptability, continuous learning, and technical excellence. With teams built from a blend of industry, military, and government veterans, there is likely a strong emphasis on discipline, collaboration, and clear communication—qualities essential in government contracting environments. For a UC Administrator, this means working in a context that requires precision, adherence to security mandates, and the ability to navigate the complexities of public sector processes and stakeholders. The role’s onsite nature in San Antonio and involvement with BluSCI (a specialized network project) underscores the operational criticality and classified nature of the work, suggesting a cohesive, mission-focused team environment. Moreover, GovCIO’s commitment to equity and inclusion, along with its growth trajectory in government IT modernization, offers candidates a solid foundation for long-term career growth. This position strategically supports GovCIO’s mission to deliver high-value IT solutions and to modernize government communications infrastructure, making the UC Administrator a pivotal contributor to both technical stability and innovation within a government context.
