Transaction Management Ops Analyst | BPRO SBL and 529 Account Servicing
2 days ago
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OnsiteFull-timeEntry
Summary
Bank of America is seeking a Transaction Management Ops Analyst to join their team in Jacksonville, FL. The role involves moderately complex transaction and fulfillment processing, including asset movement and providing quality service to clients.
About the Role
As a Transaction Management Ops Analyst, you will be responsible for transaction processing, reconciliation, and providing operational support for internal and external clients. Your daily tasks will include handling client inquiries, analyzing and resolving transaction issues, and identifying process improvement opportunities. You will also assist in training less experienced team members and ensure compliance with established guidelines.
About You
Required:
- Strong attention to detail and ability to manage account-related tasks.
- Excellent written and oral communication skills.
- Ability to prioritize tasks and solve problems effectively.
- Experience in relationship building and client management.
Preferred:
- Experience in financial services or banking operations.
- Familiarity with transaction processing systems and reconciliation procedures.
- Analytical thinking and research skills.
Benefits
- Opportunities for career growth and development.
- Inclusive workplace culture with a focus on employee wellness.
- Competitive compensation and performance recognition.
Bank of America
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Jacksonville, FL