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Summary
About the Role
About You
- Bachelor's degree in Computer Information Systems, MIS, or related field, or equivalent experience.
- 1+ year of experience in IT support preferred (internships count).
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Self-motivated with strong organizational skills and attention to detail.
- Customer-focused with strong interpersonal skills.
- Foundational understanding of networking and servers.
- Ability to maintain confidentiality of sensitive information.
- Willingness to work in a collaborative, team-based environment.
Benefits
- Group health insurance with options for PPO, High Deductible Health plan, and HMO.
- Employer provided life/AD&D insurance after a 30-day waiting period.
- Long-Term Disability (LTD) insurance at no cost to the employee.
- Employee Assistance Program for emotional, legal, and financial issues.
- 401K plan with employer match after 120 days of service.
- Permissive time off policy for all full-time regular employees.
- Generous parental leave policy for new parents.
Proven IT is an IT Consulting firm with locations in Illinois, Indiana, and Arizona. We provide solutions to everyday business and workflow needs through Managed IT Solutions, Office Technology, Content Management Software and Hardware as well as the knowledge and resources to manage your current print environment with a managed solution to meet our clients needs. We are family owned and operated with a national presence with over 200 servicing centers throughout the United States, Canada and Mexico. We are committed to excellence in serving our customers and supporting our community. Owner and founder of Proven, John Cosich, is a veteran of the office equipment industry. Our leadership team offers over 100 years combined experience. Proven IT offers sales, service and support, as well as the highest performing line of products by Xerox, Canon, and Toshiba. We help our customers succeed by understanding their unique document and workflow needs. We deliver systems and services that increase efficiency, reduce costs and improve document workflow by placing the right equipment and software for the environment.