Technical Support EVSE / Electrical Vehicle Supply Equipment Support
2 days ago
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OnsiteFull-timeSenior
Summary
Zero Impact Energy is seeking a Technical Support EVSE / Electrical Vehicle Supply Equipment Support to join their team in Costa Mesa, CA. The role involves providing technical support and communication updates to clients in the EV charging and renewable energy industry.
About the Role
As a Technical Support representative, you will coordinate scheduling for service providers, act as the frontline support for customer inquiries, and work closely with sales and engineering teams. Your responsibilities will include troubleshooting technical issues, providing hands-on support to high-value customers, and maintaining a deep understanding of the organization's products and services.
About You
Required:
- Bachelor’s degree in computer science, engineering, a related field, or equivalent experience.
- 5+ years of customer technical support experience with a focus on solving technical problems.
- Technical/diagnostic ability along with analytical skills to diagnose complex issues.
Preferred:
- Experience in EV charging or related organizations.
- Strong attention to detail and flexibility in scheduling.
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Zero Impact Energy
From electric vehicle charging stations to solar and storage systems, Zero Impact Solutions ( Part of Zero Impact Energy) works to bring renewable technologies to every business or community in California. Our dedicated teams of experts help implement end-to-end solutions to support your revenue generation and eco-sustainability goals.
Costa Mesa, CA