Technical Support Engineer, Trilogy (Remote) - $60,000/year USD
$60k/y-$60k/y
2 days ago
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RemoteFull-timeEntry
Summary
Trilogy is seeking a Technical Support Engineer to join their remote team, offering a salary of $60,000/year. The role focuses on solving complex technical issues that exceed AI capabilities.
About the Role
As a Technical Support Engineer, you will dive deep into sophisticated technical issues, applying advanced problem-solving skills to resolve complex customer challenges. You will contribute your expertise to enhance and refine the AI support capabilities, serving as a bridge between advanced AI and human technical expertise.
About You
Required:
- 3+ years of hands-on technical support experience with progressive problem-solving capabilities.
- Sophisticated command of generative AI tools, including experience with creating and implementing automated workflows, developing custom GPT solutions, and advanced AI tool integration.
Preferred:
- Exceptional self-learning abilities and independent problem-solving skills.
Benefits
- Full-time position with a flexible work environment.
- Weekly payment period.
Trilogy
Trilogy acquires software companies and fundamentally transforms them with an AI-first strategy. We embed AI and automation deep into operations – from development to support – to unlock radical efficiency and drive growth. Powered by the top 1% of global remote talent sourced via Crossover, we refine proprietary playbooks to build the future of intelligent, high-performance software operations. Join us at the cutting edge.
Denver, CO