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Job Analysis:
The Systems Administrator III role at L.A. Care Health Plan centers on maintaining and optimizing a complex, mission-critical IT infrastructure that supports the health coverage of over 2.6 million vulnerable residents in Los Angeles County. The core purpose is to ensure high availability (99.9% uptime), security, and performance across a mixed environment of Unix (RS/6000 AIX), Red Hat Linux, Windows servers, VMware virtualization, SAN/NAS storage, backup solutions, and disaster recovery setups. This involves installing, upgrading, patching, and monitoring systems while adhering to strict healthcare industry standards for security and compliance. The role demands not only technical depth in multi-platform administration and virtualization but also strong project and change management skills to facilitate seamless system implementations and upgrades. Success here means proactively preventing downtime, swiftly resolving incidents, and mentoring others to promote a reliable, secure infrastructure aligned with the organization’s mission. The candidate will face challenges navigating heterogeneous environments, balancing urgent operational fixes with strategic system improvements, and working collaboratively across teams with varying technical backgrounds. They must also be flexible with schedule demands, given the critical nature of uptime for healthcare services. Key hard skills include expertise with AIX, Linux, Windows server environments, VMware, SAN, backup and recovery technologies, and security protocols. Soft skills such as communication, cross-team coordination, and mentoring are equally vital, as the role requires translating complex technical details into actionable steps and training others. Autonomy and good judgment are essential, especially in disaster recovery scenarios and troubleshooting critical failures. The role’s requirements for project planning and process standardization highlight its strategic importance in supporting growth and compliance within a large public healthcare organization.
Company Analysis:
L.A. Care Health Plan operates as the nation’s largest publicly operated health plan, dedicated to providing access to quality healthcare for low-income and vulnerable populations in Los Angeles County. This places the company in a unique position of public mission-driven service combined with the operational rigor of managing a massive, technology-dependent infrastructure. The company’s size and public mandate suggest a culture balancing mission-orientation with regulatory compliance and operational stability. Candidates joining L.A. Care should expect a work environment that values accountability, inclusivity, and collaboration to serve a diverse member base. Given the critical nature of healthcare IT, the culture is likely to be fast-paced around issue resolution but measured and methodical in project execution and adherence to standards. The Systems Administrator III role fits within a technical operations or infrastructure team, likely as a senior individual contributor and subject matter expert who bridges day-to-day operational excellence with mentoring and process improvement. Visibility to leadership may come through project delivery and escalation management, as well as contributions to disaster recovery preparedness. Strategically, this position is a pivotal hire to maintain and scale complex infrastructure supporting the company’s continuous growth and regulatory mandates. The company’s public agency status adds layers of compliance and external accountability, placing emphasis on security, documentation, and standards adherence. Candidates thriving here will align with L.A. Care’s mission-driven ethos, value teamwork, and demonstrate a proactive approach to system reliability in a critical public health context.
