Sr Manager, Wholesale Operations
$116k/y-$209.2k/y
a day ago
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HybridFull-timeSenior
Summary
T-Mobile is seeking a Sr Manager, Wholesale Operations to join their team in Bellevue, WA. The role involves leading and coaching a team responsible for the efficiency and cost-effectiveness of support models for established Wholesale partnerships.
About the Role
As a Sr Manager, Wholesale Operations, you will monitor and report on operational performance, lead a team of Operations Managers, and work cross-functionally to resolve operational issues. You will ensure compliance with Wholesale Agreements and advocate for Wholesale Partners across the enterprise, while also managing day-to-day priorities and escalations.
About You
Required:
- Bachelor's degree; Advanced degree preferred.
- 7 years of related operational experience.
- 5 years of mentoring and coaching experience.
- 5 years of cross-functional experience influencing diverse groups.
- 5 years of supporting systems, networks, product and/or large accounts.
- 3 years of leading Operations, Process improvement and/or Project implementation experience.
Preferred:
- Experience supporting Wholesale, MVNO, IoT, or M2M partners.
- Strong understanding of IT systems and operations, including billing and middleware.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant and employee stock purchase plan.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Tuition assistance and college coaching.
- Mobile service & home internet discounts.
T-Mobile
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit: https://www.t-mobile.com.
Bellevue, WA