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Summary
About the Role
About You
- Proficiency in Microsoft Office programs
- Excellent organizational, written, and communication skills
- Excellent interpersonal skills and professional demeanor
- Detail-oriented
- Ability to multitask, prioritize, and follow direction
- Ability to maintain a professional appearance
- Ability to provide accurate and thorough information on the spa's services, packages, promotions, and amenities
- Must be able to work in a fast-paced environment
- Proficiency in spa booking software
- Knowledge of spa industry treatments
- Experience working in the spa industry
- Experience working in retail sales and merchandising
Benefits
- Competitive medical and dental benefits for full-time employees
- Generous paid time off packages for full-time employees
- 401K program and supplementary benefits for both full-time and part-time employees
- Highly competitive employee discount at all lodging and dining properties
The distinctive Inns of Aurora—steeped in history, restored to luxury. Founded as a passion project in 2003 by Pleasant T. Rowland—noted philanthropist, educator, and creator of American Girl—the Inns of Aurora is the premier luxury resort in New York’s unspoiled Finger Lakes region. Recently featured in Vogue, Condé Nast Traveler, and Town & Country, the Inns of Aurora earned its place in 2019 as one of the Top Fifteen Resorts in the U.S. in Travel+Leisure’s prestigious World’s Best Awards. The Inns of Aurora is run by a passionate, diverse, and industry-leading team committed to acting as stewards of historic Aurora and creating lifelong memories for its guests. Guided by the leadership qualities of courage, initiative, dependability, flexibility, integrity, and respect for others, the award-winning staff at the Inns of Aurora embody hospitality while building together a company for which they’re proud to work.