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Job Analysis:
The Solutions Architect role at Hadrian centers on bridging high-level cybersecurity technology with customer success, particularly within the US market. Fundamentally, this position exists to ensure customers not only understand but successfully integrate Hadrian's real-time Exposure Management platform into their security operations, thereby driving retention and growth. The core responsibilities span technical enablement of sales through expert demos, hands-on support in product implementations, and close collaboration with product teams to translate frontline customer challenges into strategic roadmap inputs. This role requires a seasoned professional with at least four years’ experience in SaaS cybersecurity pre-sales or solution architecture roles, who deeply understands offensive security especially in web environments, and can distill complex technical nuances for non-technical stakeholders, from security analysts to senior executives. Furthermore, the role demands ownership of customer engagement that reduces churn and fuels upsells, alongside technical fluency with APIs, CLI tools, and scripting (ideally Python or Golang), enabling tailored automation. Success here looks like a reduction in customer attrition, consistently high satisfaction scores, expanded account footprints, and seamless feedback loops feeding product innovation. The candidate will regularly navigate ambiguous technical and customer-driven scenarios, balancing deep technical judgment with diplomatic cross-functional communication across sales, product, and customer success teams in a fast-scaling startup environment. Autonomy, problem-solving prowess, and strategic thinking are indispensable for thriving in this role.
Company Analysis:
Hadrian is a fast-growing cybersecurity startup positioned as a disruptor in digital security through AI-powered, continuous, and real-time attack surface management, challenging the traditional scheduled testing paradigm. Founded recently (2021) and well-funded, it operates in a competitive and rapidly evolving market space where cutting-edge technology meets urgent customer demand for proactive security. Their culture appears strongly mission-driven and collaborative, emphasizing ownership, velocity, mutual success, and growth which suggests a dynamic, innovative, and high-accountability work environment. As Hadrian expands, it values professionals who can navigate the ambiguity and rapid pace typical of startups, while delivering scalable solutions with customer-focused impact. The Solutions Architect role has high visibility and strategic importance, acting as a key interface not only between customers and product but also internally among sales and leadership. This implies that the successful candidate will not only be a technical expert but a trusted advisor helping shape the company’s trajectory by feeding market insights back into product development and customer strategy. This role aligns with Hadrian’s growth ambitions as it helps secure, retain, and expand their US footprint and customer base, positioning the architect as indispensable in scaling both technology adoption and customer relationships effectively.