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Job Analysis:
The Software Quality Engineer, Post Market role at Stryker is fundamentally centered on ensuring the ongoing safety, effectiveness, and compliance of medical device software solutions after they have been released to the market. This position is critical in bridging technical quality assurance with regulatory and customer-facing activities, supporting Software as a Medical Device (SaMD) and Software in a Medical Device (SiMD) products. The role requires coordination across multiple internal teams—including Professional Services, Technical Support, R&D, Legal, and Compliance—and external stakeholders such as customers, to manage post-market quality issues like non-conformances, complaints, and corrective/preventive actions (NC/CAPA). The candidate must be adept at applying and interpreting regulatory frameworks such as FDA 21 CFR Part 820, ISO 13485, and IEC 62304 within a fast-evolving software environment. Success in this role means maintaining high customer satisfaction by proactively resolving software-related quality issues, executing risk assessments, and driving continuous process improvements from a data-informed perspective. The hybrid work model and use of multiple enterprise tools (Salesforce, SAP, Jira, TrackWise, etc.) underscore the complexity and scale of operational collaboration. Candidates will need strong analytical skills, regulatory knowledge, and the ability to operate autonomously while influencing cross-functional teams under tight compliance standards.
Company Analysis:
Stryker is a well-established global leader in medical technologies with a focus on improving patient outcomes through innovation in MedSurg, Neurotechnology, Orthopaedics, and Spine. This role sits within the Digital Health division, highlighting the company’s investment in software-driven medical solutions and their regulatory assurance post-launch. The company’s market leadership and scale suggest a structured, compliance-focused environment where quality and risk management are paramount. The dispersed locations and hybrid schedule reflect a balance of flexibility and in-person collaboration, likely fostering a culture that values teamwork alongside individual accountability. Stryker’s robust benefits and equal opportunity stance point to an inclusive and employee-focused culture. For a candidate, this means the role offers exposure to cutting-edge medical software quality challenges within a mature yet innovative organization that values technical rigor, continuous improvement, and cross-functional partnership. Strategically, this hire supports Stryker’s goal of sustaining product excellence and regulatory compliance amidst rapid digital transformation, making it a pivotal role that impacts customer safety and brand reputation globally.