Site Supervisor
a day ago
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OnsiteFull-timeMid
Summary
Amentum is seeking a Site Supervisor to join their team in Baltimore, MD. The role involves overseeing the operational aspects of an assigned Applicant Support Center (ASC) location.
About the Role
As a Site Supervisor, you will supervise staff, manage daily operations, ensure compliance with policies, conduct training, and maintain documentation for the ASC. You will report to the Regional Manager and be responsible for staff scheduling, production reporting, and maintaining a professional relationship with USCIS personnel.
About You
Required:
- High School Diploma or equivalent.
- 2-3 years of relevant experience in customer service, administrative support, or call center with at least 1 year in a supervisory role.
Preferred:
- Valid Driver’s License for potential mobile routes.
- Experience in an Applicant Support Center.
Benefits
- Medical, dental, and vision insurance.
- 401k retirement plan.
- Life insurance.
- Long and short-term disability insurance.
- 11 paid holidays and 80 hours of vacation after 1 year of service.
- Sick leave accrual of 1 hour for every 30 hours worked, up to 56 hours per year.
Amentum
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, inclusion and well-being are integral to success. Headquartered in Chantilly, Virginia, we have more than 53,000 employees in approximately 80 countries across all 7 continents.
Baltimore, MD