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Job Analysis:
This Site Reliability Engineer (SRE) role is fundamentally about ensuring the continuous availability, reliability, and performance of production systems. The candidate will be entrusted with not only reacting effectively to incidents through an on-call rotation but also proactively steering system health by implementing automation, observability, and operational best practices. The role requires a blend of hands-on technical skills—such as proficiency with DevOps tools like GitLab, Terraform, Dynatrace, and Splunk—and a strategic mindset focused on system maturity including Service Level Objectives (SLOs), error budgets, and production readiness. The candidate must excel in troubleshooting complex issues while collaborating cross-functionally by providing developer feedback to reduce technical debt and improve logging and runbooks. Success here is defined by the ability to minimize downtime, drive automation to reduce manual overhead, and enhance observability for continuous improvement. The role’s hybrid environment and long-term contract nature imply flexibility and adaptability are needed, while the potential for a full-time conversion highlights the importance of demonstrating consistent impact.
Company Analysis:
Insight Global operates as a global professional services and staffing powerhouse specializing in connecting technical talent with Fortune 1000 clients across multiple sectors including IT and healthcare. This company thrives on agility, extensive network reach, and a dedication to talent development. For an SRE role, Insight Global’s staffing model means this position likely supports a high-stakes client environment where reliability and professionalism are critical. Their culture likely values continuous learning, adaptability, and collaboration reflected in their passion for empowering people personally and professionally. Being part of a staffing company, the candidate should expect fast-paced, client-focused dynamics with strong emphasis on delivering measurable value. The opportunity to be on a hybrid schedule in Charlotte suggests a balance between onsite collaboration and focused remote work. Strategic alignment points to this hire being pivotal in stabilizing and optimizing client production environments while demonstrating technical leadership with observability and automation—both key to Insight Global’s promise of high-quality talent and technical solutions.