Okay, I've searched for ServiceNow SME roles in Washington, DC, emphasizing Project Portfolio Management, remote job mode, requiring a Bachelor's degree, and 5+ years of ServiceNow experience. I have found 73 positions for you.

Sure. Here's the analysis:

Job Analysis:

This ServiceNow SME role at Conviso is fundamentally about leveraging deep expertise in ServiceNow's Project Portfolio Management (PPM) suite to design, implement, and optimize solutions that align closely with enterprise business needs. The successful candidate must not only master the technical configuration and scripting aspects of ServiceNow PPM modules (including Demand, Project, Resource, and Portfolio Management), but also act as a trusted advisor—bridging business requirements with technical execution. The emphasis on Strategic Portfolio Management (SPM) experience hints at the complexity and maturity of the projects, where portfolio-level decision-making and optimized resource allocation will be crucial. The role demands collaboration with diverse stakeholders, requiring agile communication alongside strong problem-solving skills to navigate ambiguous environments typically found in complex enterprise and government settings. Autonomy and leadership in guiding best practices will be key, as this candidate will shape solutions that streamline project delivery and increase visibility into portfolio health. Success will likely be measured by the ability to deliver scalable, integrated ServiceNow PPM implementations that improve portfolio governance and empower decision-makers within 6 to 12 months of tenure.

Company Analysis:

Conviso operates as a trusted IT and management consulting partner with a balanced focus between government agencies and commercial clients, positioning itself as a reliable, solution-oriented player in a complex and often bureaucratic market. This environment demands a consultant workforce that is flexible, technically proficient, and client-focused. Conviso’s culture appears to prioritize long-term client relationships, technical excellence, and employee well-being—offering remote work flexibility and professional development to foster sustained growth. The company’s commitment to tailored, results-driven services in technology-driven transformations means this role is highly strategic, contributing directly to client success through innovative use of ServiceNow’s PPM capabilities. Within Conviso, this position is likely a senior individual contributor or SME role with considerable visibility among project teams and customers, requiring strong cross-functional collaboration and a consultative mindset. Joining Conviso means engaging with a mission-oriented team that values balance and continuous improvement, where the candidate’s ability to thrive depends on adaptability, technical mastery, and a client-first approach that aligns with the company’s goals of driving meaningful outcomes.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you led a complex ServiceNow PPM implementation. What were the biggest challenges, and how did you overcome them?
• Behavioral: Describe a situation where you had to gather and translate ambiguous or conflicting stakeholder requirements into a clear ServiceNow solution.
• Behavioral: Can you share an example of how you introduced process improvements within a PPM environment and the impact it had on project delivery?
• Behavioral: How do you handle situations where technical constraints limit your ability to deliver on a business requirement?
• Technical: What are the key differences between traditional Project Portfolio Management and Strategic Portfolio Management within ServiceNow, and how have you applied SPM in your past projects?
• Technical: How do you approach scripting in ServiceNow PPM modules? Can you provide examples of when you used Business Rules or Script Includes to solve a complex requirement?
• Technical: Explain how you would integrate ServiceNow PPM with another enterprise system. What challenges might you anticipate and how would you mitigate them?
• Technical: How do you ensure best practice configuration and optimization of the Demand, Project, Resource, and Portfolio modules to align with client strategic goals?
• Situational: Imagine a key stakeholder requests a portfolio report that is not natively available in ServiceNow. How would you approach fulfilling this request?
• Situational: You encounter resistance from project managers hesitant to adopt the new ServiceNow PPM process you designed. How do you address this hurdle?
• Situational: There is a need to scale ServiceNow PPM capabilities rapidly to support a new federal client with stringent compliance requirements. What steps do you take to ensure a smooth ramp-up?
• Company Fit: Why are you interested in working with Conviso, particularly in a consulting role that supports both government and commercial clients?
• Company Fit: How do your personal work style and values align with Conviso's emphasis on work-life balance and continuous professional development?
• Company Fit: Given Conviso's remote work flexibility and client-focused culture, how do you manage priorities and collaboration in a largely virtual consulting environment?
• Questions for Interviewer: How does Conviso measure success for this ServiceNow SME role in the first 6 to 12 months?
• Questions for Interviewer: Can you describe how the ServiceNow team collaborates with other consulting groups and client stakeholders within Conviso?
• Questions for Interviewer: What are the biggest challenges Conviso foresees in scaling ServiceNow PPM solutions across your government and commercial client base?