ServiceNow ITOM Implementation Senior Associate
$74.1k/y-$147.8k/y
a day ago
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OnsiteFull-timeSenior
Summary
Crowe is seeking a ServiceNow ITOM Implementation Senior Associate to join their team in Knoxville, TN. The role involves hands-on ServiceNow development and configuration work, focusing on ITOM modules such as Discovery, Service Mapping, and Event Management.
About the Role
As a ServiceNow ITOM Implementation Senior Associate, you will execute deep technical configuration and scripting for ServiceNow ITOM, including Discovery patterns, MID Server installation, Event Management rule creation, and Service Mapping design. You will work closely with Solution Architects, support system testing, and engage with clients during technical workshops.
About You
Required:
- 3+ years of professional experience.
- 2+ years of direct ServiceNow ITOM hands-on work.
- ServiceNow Certified System Administrator (CSA).
- Demonstrated experience implementing and configuring ServiceNow Discovery, Service Mapping, and Event Management.
Preferred:
- ServiceNow Certified Implementation Specialist (CIS) – Discovery, Service Mapping, or Event Management.
- Certified Application Developer (CAD).
- Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting methods.
Benefits
- Comprehensive total rewards package.
- Opportunities for career growth and leadership.
- Flexible work-life balance.
Crowe
Crowe LLP is a public accounting and consulting firm that uses its deep industry expertise to provide audit, tax, and consulting services to public and private entities. Crowe is recognized by many organizations as one of the best places to work in the U.S. As an independent member of Crowe Global, one of the largest global accounting networks in the world, Crowe serves clients worldwide. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Knoxville, TN