Okay, I've searched for ServiceNow Discovery Engineer roles in Middletown, CT, requiring 3+ years of experience with ServiceNow development and certifications, for full-time positions. I have found 52 positions for you.

Sure. Here's the analysis:

Job Analysis:

The ServiceNow Discovery & Development Engineer role at Liberty Bank is fundamentally about enabling comprehensive, automated visibility across the bank’s complex IT infrastructure and application landscape to support strategic business goals. This person is hired to architect, implement, and optimize ServiceNow Discovery processes, ensuring that the Configuration Management Database (CMDB) is accurate, reliable, and up to date. Success in this role hinges on the ability to troubleshoot and tailor discovery probes, manage MID Server deployments, and integrate with cloud platforms like Azure, as well as third-party tools such as Tenable and SolarWinds. The job requires a blend of deep technical expertise in ServiceNow scripting, API integrations, and ITOM best practices with strong collaboration across infrastructure, security, and application teams—reflecting the cross-functional nature of the role. Beyond technical execution, the candidate will also shoulder the responsibility of knowledge sharing and documentation, showing that communication is vital. Challenges likely involve navigating the complexity of hybrid environments, ensuring data integrity amidst continuous changes, and adapting discovery mappings to evolving tech stacks. Performance success likely involves demonstrating measurable improvements in CMDB data quality, reduction of discovery blind spots, and enhanced automation that supports operational efficiency within the first 6 to 12 months.

Company Analysis:

Liberty Bank is a deeply established mutual bank with a heritage dating back to 1825, grounded in community involvement and personalized service. It operates within a conservative, regulated financial industry, indicating a culture that highly values compliance, security, and reliability—critical factors given its reliance on up-to-date infrastructure visibility for risk management and operational integrity. Being recognized repeatedly as a Top Workplace and a Best-In-State Bank suggests a work environment that balances tradition with employee satisfaction and engagement. For a ServiceNow engineer, this means working within a steady, mission-driven institution likely emphasizing collaboration, quality, and long-term solutions over rapid disruption. The role is probably positioned within the IT operations or digital services teams and would provide visible contribution to foundational IT functions, interfacing not just with technical peers but also stakeholders responsible for business continuity and risk. Strategically, this hire supports Liberty’s goals of operational excellence through automation and data accuracy, likely tied directly to compliance and modernization efforts—key priorities for financial firms maintaining competitive and regulatory stature. Candidates succeeding here will thrive by blending technical finesse with a cooperative mindset and alignment to a values-driven, community-conscious organization.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a complex discovery issue in a hybrid cloud and on-prem environment. How did you approach it?
• Describe an experience where you improved CMDB data quality significantly. What steps did you take to identify and resolve the data inconsistencies?
• How have you collaborated with security or infrastructure teams in your previous ServiceNow roles? What challenges did you face and how did you overcome them?
• Explain your experience with configuring and deploying MID Servers in a secured network environment. What are some key considerations you keep in mind?
• How would you approach analyzing and customizing Discovery patterns to improve the accuracy of CI and relationship mapping?
• Walk me through developing a ServiceNow application or integration using Flow Designer or Scripted REST APIs. What were the goals and outcomes?
• Suppose a newly integrated third-party tool is not feeding accurate data into the CMDB. How would you identify and resolve this issue?
• Imagine you have conflicting input from infrastructure and security teams about discovery scope and credentials. How would you manage this cross-functional challenge?
• What interests you about working at Liberty Bank, considering our history and commitment to community involvement?
• How do your professional values align with a company that emphasizes socially responsible business and workforce investment like Liberty?
• Describe a situation where you had to learn and implement a new tool or methodology quickly within an Agile environment. How did you manage the learning curve?
• If hired, what would your priorities be in the first 90 days to impact our ServiceNow Discovery and CMDB quality positively?
• What are some industry-specific compliance or regulatory challenges you think might affect Discovery and CMDB management in a banking environment?
• Questions for the interviewer: How does IT leadership at Liberty Bank envision the future of ServiceNow automation enhancing business operations?
• Can you describe the typical team structure and collaboration model around ServiceNow developers and IT operations here?
• What are the biggest current challenges the team faces with maintaining CMDB accuracy and Discovery coverage?