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Summary
About the Role
About You
- Bachelor's degree in Information Technology, Management Information Systems, Computer Science, Business or equivalent work experience.
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 3+ years direct experience working with customers to understand requirements and implementing information technology solutions.
- 6+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
- Proven experience with Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP.
- Experience customizing or developing reports from data residing in relational databases.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience.
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.