Okay, I've searched for Service Delivery Manager or Project Manager roles in Dallas, Texas within cloud services, for candidates with at least 10 years of project management experience, specifically targeting AWS or Azure proficiency. I found 23 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Service Delivery Manager/Project Manager in Cloud Services at NTT DATA is fundamentally hired to ensure seamless service delivery and project execution in a highly technical environment. This role requires maintaining strong relationships with customers while aligning project deliverables with business objectives—a crucial aspect given the company's commitment to customer satisfaction and long-term innovation. The individual will oversee financial management, track contract deliverables, and implement cost-reduction strategies that do not compromise service quality. A blend of proactive communication, leadership, and technical acumen is necessary to navigate the complexities of cloud computing projects, customer expectations, and internal team dynamics. Success will likely be measured through KPIs related to project delivery timelines, budget management, and customer satisfaction, particularly within the first 6–12 months as the new hire works to establish a track record of effective project management within a remote context with occasional travel to Dallas. Strong decision-making skills will enable the individual to resolve issues swiftly and adapt to changing project requirements, which is essential in an industry characterized by rapid advancement and volatility.

Company Analysis:

NTT DATA operates as a leading global innovator within the business and technology services sector, specializing in advanced digital solutions, including AI infrastructure. The company is positioned as a trusted partner in helping clients navigate their own transformations, which significantly enhances the relevance and impact of the Service Delivery Manager role. NTT DATA's reputation as a Global Top Employer suggests a culture that values inclusiveness, innovation, and adaptability—qualities that the ideal candidate for this role must embody. The role involves working in a remote capacity but will require the ability to lead and collaborate across various teams, indicating a flat organizational structure that values input from all levels. The organization's focus on continuous improvement and investment in R&D implies that the Service Delivery Manager will be challenged to stay ahead of market trends and leverage emerging technologies. This strategic alignment positions the role as integral to NTT DATA’s overarching goals of optimizing client services and strengthening market position through innovative solutions. Thus, candidates who resonate with a dynamic and future-oriented mission may find significant alignment with the company’s goals and culture.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to manage a complex project involving multiple stakeholders. How did you keep everyone aligned and on track?
• Can you describe your experience with cloud computing platforms such as AWS, Azure, or GCP? How have you utilized these in past projects?
• Discuss a situation where you identified a significant risk in a project. What steps did you take to mitigate that risk?
• Describe your process for gathering and analyzing customer feedback. How have you used it to drive improvements in service delivery?
• How do you prioritize tasks when managing multiple projects that may have conflicting deadlines?
• What project management methodologies do you find most effective, and how do you adapt them to the needs of different clients or projects?
• Imagine you're overseeing a project and suddenly receive feedback that a critical deliverable won't be met. How would you address this situation?
• How would you approach a situation where a stakeholder is not satisfied with the project's progress or outcomes? What steps would you take to resolve their concerns?
• Why are you interested in working at NTT DATA specifically, and how do you see your values aligning with our mission?
• What do you believe sets NTT DATA apart from its competitors in the services we provide to our clients?
• What strategies do you use to ensure effective communication with non-technical stakeholders about complex technical issues?
• As a leader in a remote environment, how do you build consensus among cross-functional teams?
• Could you ask what tools and resources are currently in place at NTT DATA for tracking project performance and customer feedback?
• What opportunities do you see for NTT DATA to innovate further in cloud services delivery?
• How does NTT DATA support the professional development of its employees, particularly in the realm of new technologies and trends?