Search for Technical Support Consultant roles in the Greater Tampa Bay Area, requiring a Bachelor's degree in Computer Science, with experience in PHP and JavaScript, and a salary range of $90,000 to $150,000.

Okay, I've searched for Technical Support Consultant roles in the Greater Tampa Bay Area, requiring a Bachelor's degree in Computer Science, experience in PHP and JavaScript, and with a salary range of $90,000 to$ 150,000. I found 27 positions for you.

Technical Support Consultant

Greater Tampa Bay Area

Bachelor

PHP

JavaScript

$90000+

$150000-

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Senior Consultant - Technical Support Developer role at Baker Tilly is fundamentally geared towards providing specialized technical support and enhancements for Sage Intacct systems. This entails not only resolving escalated issues but also customizing the platform to meet client needs while building internal capabilities. Primary responsibilities will see the candidate becoming a subject matter expert, communicating with various stakeholders, managing support queues, and developing customized solutions, which requires a finely tuned blend of technical knowledge and client-facing skills. The job demands not only proficiency in multiple programming languages such as PHP, Python, JavaScript, and a familiarity with Linux/Unix but also significant experience in an ERP context. The candidate will encounter challenges such as tight deadlines, client expectations, and the need for meticulous problem resolution, requiring adept project management and interpersonal skills. Success in this role will be characterized by developing robust solutions that elevate client satisfaction and enhance the service offerings of Baker Tilly, thereby establishing a reputation for excellence and technical prowess within the organization and the wider industry.

Company Analysis:

Baker Tilly operates within the robust realm of advisory, tax, and assurance services, positioning itself as a global player with a strong foundation in major financial centers across the U.S. and beyond. Its standing as a member of Baker Tilly International adds to its market credibility, signaling a commitment to high standards and professional integrity. The company culture likely values collaboration, expertise, and client-centric innovation, which directly influences how a Senior Consultant must operate—with a strong emphasis on communication and responsiveness. This role is positioned amidst a team that bridges technical development and client relations, suggesting that the candidate will enjoy visibility and engagement with leadership and cross-functional teams. Strategically, this role aligns with Baker Tilly’s growth ambitions by enhancing technical capabilities for their Sage Intacct offerings, thus driving innovation and supporting organizational scalability. Candidates must resonate with the values of professional integrity and a commitment to excellence while being agile enough to adapt to the fast-paced demands typical in advisory settings.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to resolve a complex technical issue for a client. What steps did you take?
Describe an experience where you had to manage multiple stakeholder expectations. How did you ensure their needs were met?
Can you provide an example of a successful customization project you led? What were the outcomes?
How do you balance technical tasks and client-facing responsibilities in a busy work environment?
What are your strategies for ensuring clear communication between technical and non-technical teams?
How would you approach a situation where a client requests a customization outside the standard capabilities of Sage Intacct?
What tools have you used for project management and how did they aid in your previous roles?
Can you explain your experience with AWS and how it could benefit the implementation of Sage Intacct?
Imagine you are faced with a backlog of support requests in ZenDesk while a high-priority client needs immediate assistance. How would you prioritize your tasks?
Why are you interested in working for Baker Tilly specifically?
How do your personal values align with Baker Tilly’s mission and vision?
What do you hope to achieve in the first year in this role, and how do you see it contributing to Baker Tilly's goals?
What questions do you have about the team you'll be working with and the company's approach to professional development?

Job Details

Overview Company

Senior Technical Support Developer

$85.91k/y-$162.89k/y

Baker Tilly US

3 days ago

Highlight

HybridFull-time2+ yearsSenior

Summary

Baker Tilly US is seeking a Senior Consultant - Technical Support Developer to join their team in the Greater Tampa Bay Area. The role involves providing escalation support for Sage Intacct client customizations and products, and developing tools and utilities to enhance technical capabilities.

About the Role

As a Senior Consultant - Technical Support Developer, you will become a technical subject matter expert in Sage Intacct development and integrations. You will communicate effectively with internal staff and external vendors, perform product installations, design and deliver page script customizations, manage support queues, and support existing customizations. You will also scope and design development projects, develop utilities and tools, and review requests for assistance.

About You

Required:

Bachelor’s degree or higher in Computer Science, Information Technology, or significant hands-on experience in a similar position.
2+ years’ experience as a developer, ideally working on an ERP system with significant 3rd party integrations.
Hands-on experience working in PHP, Python, JavaScript, and Linux/Unix.
1-2 years of experience in a consulting environment or in a role that required working directly with external customers and stakeholders.

Preferred:

Experience with AWS.
Strong desire to grow technically and advance career towards leadership/management positions within the team.

Baker Tilly US

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Tampa, FL