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Job Analysis:
The Senior ServiceNow Developer role is fundamentally aimed at leveraging deep technical and functional expertise within the ServiceNow platform—specifically focusing on Field Service Management (FSM) and Enterprise Asset Management (EAM) modules—to design, develop, and deliver tailored solutions that optimize facilities and asset management processes. The candidate is expected not only to have hands-on coding prowess but also the confidence and consulting skills to lead requirement gathering sessions independently with clients, reflecting a hybrid role that blends technical execution with client-facing advisory responsibilities. Critical challenges include navigating complex integrations, customizing existing workflows without disrupting operations, and resolving technical issues promptly within a remote setting. Success in this role is measured by the ability to translate client needs into scalable, resilient ServiceNow solutions that improve operational efficiency, service delivery, and asset utilization. Strong problem-solving skills and adherence to ServiceNow best practices will be essential to maintain system integrity and deliver sustainable platform enhancements. Additionally, the extensive experience requirement (8+ years) signals a need for strategic thinking and mentorship capabilities, guiding peers and possibly influencing broader platform adoption strategies within client environments.
Company Analysis:
Infobahn operates as a seasoned IT consulting firm specializing in full-lifecycle project delivery across a diverse client base that ranges from Fortune 500 companies to startups. Their business model, which blends Onsite, Offsite, and Offshore resources, suggests a flexible, scalable approach to project execution and a strong emphasis on client partnerships. This positioning means the Senior ServiceNow Developer will likely be engaged in multi-faceted projects requiring adaptability and a consultative mindset, thriving in a dynamic environment punctuated by varied client expectations and timelines. The company culture inferred from their service offerings and management background appears client-centric and quality-driven, valuing experienced professionals who can independently manage technical complexity and client interactions, often remotely. Furthermore, given Infobahn’s industry diversity and broad service portfolio, employees in this role can expect exposure to varied technological ecosystems and business challenges, offering a growth-oriented and intellectually stimulating environment. The role’s strategic importance aligns with Infobahn’s goals to secure long-term client value through tailored IT solutions that modernize enterprise operations and enhance service delivery capabilities.