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Job Analysis:
The role of Senior ServiceNow Developer (CMDB) at STAND 8 is fundamentally about spearheading the development and implementation of a new ServiceNow instance for a global Media & Entertainment client. This involves designing, developing, and administering solutions on the ServiceNow platform, which requires a specialized knowledge of IT Service Management processes. A critical aspect of this job is cross-functional collaboration; the developer will work closely with stakeholders across various teams to understand requirements and translate them into actionable tasks, all while ensuring alignment with industry best practices. Successful candidates will not only possess deep technical expertise in ServiceNow, ITSM, and CMDB, but also show proficiency in documenting requirements, developing user stories, and leading testing phases. The role poses challenges, particularly in managing stakeholder expectations and adapting to a fast-paced, agile environment where the ability to pivot based on evolving needs is crucial. Performance expectations for the first 6β12 months may include successfully onboarding and rolling out the new ServiceNow instance, ensuring high user engagement, and facilitating effective change management practices to support the transition.
Company Analysis:
STAND 8 operates as a global technology consulting and staffing leader, primarily in the IT solutions space, characterized by a strong focus on transformation and innovation. With 15 years of experience and a notable client retention rate, the company's position suggests an environment that values expertise and customer-centric strategies. The culture at STAND 8 likely prioritizes collaboration, agility, and a commitment to providing personalized support, reflecting its mission to create success through people, process, and technology. The role of Senior ServiceNow Developer is situated within a rapidly expanding team, underscoring the importance of adaptability and proactivity. Given that the company is on a growth trajectory, this position is strategically aligned with the goal of enhancing client offerings, particularly in the dynamic field of Media & Entertainment. The developer's contributions will be pivotal in shaping the service management capabilities, impacting overall client satisfaction and operational efficiency, thereby facilitating the company's expansion and the evolution of its service offerings.