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Job Analysis:
The role of the Senior SCCM/MECM System Administrator at Leidos is fundamentally centered around providing critical IT support to ensure the smooth operation of systems across multiple environments for the Department of Defense (DOD). This position transcends mere technical duties; it requires a strategic mindset to troubleshoot complex issues in a high-stakes, multi-enclave setting, demonstrating not just resilience but also adaptability. Key responsibilities include overseeing implementation and maintenance of system distribution points, managing software deployments, and facilitating effective communication with both the customer and internal teams. Success in this role hinges on a deep understanding of Microsoft Endpoint Configuration Manager (MECM), robust problem-solving skills, and a customer-centric approach, all of which are essential in navigating the unique challenges presented by a government contract environment. The candidate will face dilemmas such as distinguishing between isolated user errors and system-wide failures, thus necessitating strong analytic abilities and a proactive stance on user engagement. A strong focus on documentation and process standardization to enhance operational efficiency is also crucial, as this ensures not only that current challenges are met but that future occurrences are mitigated.
Company Analysis:
Leidos positions itself as a leader in providing strategic solutions for national security and defense, particularly through its innovative IT and systems engineering services for the DOD. As a nonprofit with over three decades of experience in enhancing lives for people with developmental disabilities, Community Options emphasizes community integration and empowerment. An employee in this SCCM/MECM System Administrator role will thus operate within an organization that values both mission-oriented service and cutting-edge technology—essentially, utilizing expertise in technical systems while being part of a greater purpose of supporting community welfare. The culture at Leidos appears collaborative, expecting employees to work in cross-functional teams that support diverse operational needs, thus excellent communication skills are vital. This role likely sits within a larger IT department, providing opportunities for visibility with executive leadership, especially as they execute strategic initiatives tied to the organization’s mission of innovation in support of nationwide defense operations. Ultimately, this position is not only critical for maintaining systems but also aligns strategically with Leidos’ overarching goals to deliver robust contracts that enhance national security and public service while continuously innovating in service delivery.