Okay, I've searched for Senior Product Manager roles in Columbus, OH, that focus on Customer Experience and involve Generative AI technologies, requiring SaaS product experience, with over 7 years of product management experience. I've found 45 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Senior Product Manager, Customer Experience at TELUS Digital is fundamentally responsible for orchestrating exceptional customer experiences through the innovative application of Generative AI across various platforms. This role requires the candidate to build strategic product roadmaps that align with technical capacities and business objectives, ensuring that all actions taken contribute to measurable business outcomes. In a complex and dynamic environment, the individual must define requirements that bridge communication between cross-functional teams, manage backlogs, and ensure that the product vision is clearly articulated and understood by all stakeholders. This emphasizes the need for strong leadership and collaboration to foster exceptional user experiences. The candidate is likely to face challenges in navigating competing priorities, maintaining alignment in a multidisciplinary team, and making data-driven decisions that optimize user engagement while adhering to budgetary and technical constraints. Success in this position is marked by the ability to innovate and drive projects to completion while maintaining high levels of customer satisfaction and engagement, ultimately reflecting the ethos of customer-centricity that TELUS Digital embodies.

Company Analysis:

TELUS Digital operates within the fast-moving digital product consultancy industry, backed by the stability of TELUS, one of Canada’s leading telecommunications providers. This position within a highly competitive sector hints at a culture that values innovation and agility, as evidenced by the company's focus on leveraging cutting-edge technologies like Generative AI and machine learning to enhance customer journeys. Success in this role will require adaptability to a rapidly evolving environment characterized by collaboration across geographically dispersed teams. The company’s emphasis on people-first culture suggests a strong commitment to fostering employee growth and well-being, which is critical for maintaining long-term engagement and performance. The Senior Product Manager will play a pivotal role in a cross-functional team as part of Fuel iX™, a proprietary generative AI engine that aims to provide innovative experiences at scale. This implies that the role is not only tactical but also strategic, contributing directly to TELUS Digital's mission of enhancing the customer experience and driving business results through sophisticated technology solutions. Therefore, candidates must align with the organization's values of creating impactful experiences while thriving in a startup-like setting within a larger corporate framework, making alignment with company values and vision essential for long-term success.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to balance competing priorities in a product management role. How did you ensure that all stakeholders were aligned?
• Can you share an example of how you applied data analysis to drive a product decision? What was the outcome?
• Describe a situation where you led a cross-functional team through a challenging project. What strategies did you use to keep everyone on track?
• How do you communicate complex technical concepts to non-technical stakeholders?
• How would you approach defining the requirements for a new feature in a SaaS product using Generative AI?
• What methodologies are you familiar with in agile product development, and how have you applied them in your previous roles?
• Imagine that a significant market trend is impacting the customer experience that your product addresses. How would you adapt your product roadmap?
• Suppose user feedback indicates that a feature being developed is not serving customer needs effectively. How would you handle this situation?
• Why are you interested in working at TELUS Digital specifically, and how does it relate to your career aspirations?
• How do your values align with TELUS Digital's mission of creating customer-centric experiences?
• What kind of impact do you believe Fuel iX™ could have on enterprise-level customer experiences?
• As a candidate for this role, what questions do you have about the company's approach to innovation?
• What do you see as the most critical considerations when developing customer experiences in a B2B context?
• How would you measure the success of a new product initiative within the first 6 months?
• What are your thoughts on using generative AI in enhancing customer experiences? What challenges do you foresee?