Search for Senior Proactive Engineer roles in Raleigh, NC, focusing on positions requiring skills in PowerShell, Python, experience with data analytics platforms, and preferably offering health benefits.

Okay, I've searched for Senior Proactive Engineer roles in Raleigh, NC, requiring skills in PowerShell and Python, experience with data analytics platforms, and positions that offer health benefits. I have found 27 available positions for you.

Senior Proactive Engineer

Raleigh, NC

PowerShell

Python

Data Analytics

Health Benefits

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

As a Senior Proactive Engineer at LexisNexis, the primary focus is to enhance the digital employee experience through the intelligent use of Digital Experience (DEX) tools and advanced data analytics. This role requires a blend of technical acumen and strategic foresight, as the engineer will analyze data from platforms like SysTrack and Nexthink to proactively identify trends and predict issues impacting employee productivity. Responsibilities extend beyond technical tasks to include collaboration with IT Service Desk and desktop support teams, requiring strong interpersonal skills and an understanding of organizational dynamics. Success hinges on the ability to develop innovative solutions that not only resolve current issues but also anticipate future needs in the rapidly evolving tech landscape, indicating a need for continual learning and adaptation. Performance metrics, though not explicitly stated, will likely follow improvements in employee satisfaction, reduced issue resolution time, and enhanced efficiency through automation.

Company Analysis:

RELX, as the parent company of LexisNexis, occupies a pivotal place in the legal and professional information marketplace as a leader in using AI and technology to transform traditional business practices. The company's mission to drive societal benefits through their products underscores a culture that values innovation, ethical considerations, and a commitment to community impact. This role not only enhances LexisNexis’ operational capability but also contributes to the broader goals of RELX to improve decision-making and productivity across diverse sectors. The environment appears to support professional growth, indicated by the emphasis on balance and well-being, suggesting that the company values engaged and fulfilled employees. Navigating this role will require understanding both technical and cultural facets of the company while strategically aligning daily tasks with RELX's mission and objectives.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Describe a time when you identified a problem in a digital experience tool that significantly enhanced user satisfaction. What steps did you take to resolve it?
Can you provide an example of a project where you utilized PowerShell or Python to automate a repetitive task? What was the impact of your solution?
How have you applied your analytical skills to identify trends in employee data or system performance? Can you walk us through your thought process?
In your experience, how does effective communication with IT Service Desk and Desktop Support Teams contribute to successful project outcomes?
What strategies do you use to stay updated on emerging technologies that can improve digital experiences?
How do you approach integrating new technologies into an existing IT environment? Can you give a specific example?
Imagine you lead a team that’s facing recurring technical issues with a digital tool. What process would you use to conduct a Root Cause Analysis (RCA)?
If you noticed a decline in employee productivity tied to a specific technology, how would you investigate and address the issue?
Why are you interested in the Senior Proactive Engineer position at LexisNexis Legal & Professional?
What appeals to you about working for RELX, and how do you think their mission aligns with your professional goals?
Considering the emphasis on wellbeing and flexible hours at RELX, how do you ensure that you maintain productivity while balancing work and personal commitments?
What questions do you have about the team dynamics within the LexisNexis Proactive Support function?
How do you envision your role contributing to the overall success of LexisNexis and RELX as a whole?

Job Details

Overview Company

Senior Proactive Engineer

RELX

5 days ago

Highlight

OnsiteFull-timeSenior

Summary

RELX is seeking a Senior Proactive Engineer to join their team in Raleigh, NC. The role involves leveraging advanced Digital Experience (DEX) tools and scripting languages to enhance the digital employee experience.

About the Role

As a Proactive Support Engineer, you will engage in enterprise-wide initiatives to improve the digital employee experience by leveraging advanced Digital Experience (DEX) tools such as SysTrack and Nexthink. You will use scripting languages like PowerShell and Python, data analytics platforms such as Redshift and Databricks, as well as Microsoft Power Apps and Power BI for data visualization. Your role will emphasize thought leadership, innovation, data-driven decision-making, and the development of impactful solutions for IT Service Desk, Desktop Support Teams, and internal customer service functions. You will identify trends and opportunities with the latest technologies to drive user experience changes at an enterprise level.

About You

Required:

Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.
Strong coding skills in PowerShell and Python.
Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift.
Proficiency in SQL as a programming language for working with databases and creating dashboards.
Expertise in Microsoft Power Apps and Power BI for data visualization and automation.
Experience in working with APIs for system integration and enhancements.
Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.
Ability to interpret data and provide actionable insights to improve digital employee experience.
Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.
Demonstrated ability to identify and act on trends and opportunities in emerging technologies.
Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.

Benefits

Comprehensive, multi-carrier program for medical, dental and vision benefits.
401(k) with match and an Employee Share Purchase Plan.
Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.

RELX

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.

Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx

Raleigh, NC