Okay, I've searched for Senior Manager roles in Oklahoma City focused on SAP Operations, requiring full-time positions, with more than 8 years of experience, and a background in application management. I have found 27 positions that fit your criteria.

Sure. Here's the analysis:

Job Analysis:

The Senior Manager role within EY's Technology Consulting—specifically focusing on SAP Operations Service Delivery—positions an experienced individual at the center of ensuring seamless implementation and support of technology solutions for major clients. The core purpose of this role is to lead a team in delivering exceptional managed services that align with client objectives while simultaneously driving innovation and operational excellence. Key responsibilities such as delivering quality support, managing global teams, and nurturing client relationships indicate a heavy focus on both operational leadership and client engagement. The necessity for candidates to have a solid understanding of SAP ERP systems, customer support operations, and service delivery frameworks reflects the complexity of working with diverse business processes and varying client expectations. Success in this position will require navigating challenges involving cross-functional collaboration, managing service level agreements, and maintaining high standards of deliverables—this allows for a potential for significant impact on EY's bottom line and client satisfaction over time.

Company Analysis:

EY is a global leader in professional services, recognized for its commitment to building a better working world through innovation and strategic consultation that leverages advanced technologies. Operating in over 150 countries, EY stands at the intersection of assurance, consulting, tax, strategy, and transactions, positioning itself as a trusted partner for some of the world's largest organizations. The culture at EY emphasizes collaboration, integrity, and a commitment to continuous improvement, values that are likely to be reflected in this role's expectations, where building strong relationships and delivering on promises are pivotal. This Senior Manager position sits within a larger Technology Operations Managed Services team that must continually innovate to stay competitive in rapidly evolving markets. The strategic alignment of the role focuses on scaling managed services and enhancing client delivery, indicating that this individual will play a critical role in shaping EY's service offerings and maintaining its market foothold, particularly in a landscape that increasingly demands automation and agility.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you led a team through a challenging technology project? What were the key challenges and outcomes?
• How have you developed and maintained positive client relationships in your previous roles?
• Can you describe an instance where you identified a significant improvement opportunity in a service delivery process?
• What steps would you take to ensure a smooth transition for technology projects?
• How would you approach leading a global team under time constraints?
• What techniques do you use to foster a culture of continuous improvement within your team?
• Describe your experience with managing SAP ERP systems. What specific functionalities are you most familiar with?
• How would you resolve a conflict between team members working on an SAP project?
• Imagine you are faced with a situation where a client is dissatisfied with the delivery of services. How would you handle it?
• Why are you interested in this opportunity with EY and how does it align with your career goals?
• How do your personal values resonate with EY's mission and commitments?
• What do you believe are the biggest challenges currently facing the managed services industry?
• How do you keep up with new trends in technology and service delivery?
• What questions do you have regarding the expectations of this role?
• What tools or methodologies have you found most effective in managing service operations?
• How would you handle a situation where you must adopt new technology rapidly?