Senior Manager, Process Improvement
$128k/y-$185.7k/y
3 days ago
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HybridFull-timeSenior
Summary
Visa is seeking a Senior Manager, Process Improvement to join their team in Austin, TX. The role focuses on driving continuous improvement within the People Teams global processes to support Visa's 2030 growth agenda.
About the Role
As a Senior Manager, Process Improvement, you will serve as the primary process improvement partner for assigned business areas, conducting stakeholder interviews and value stream analysis to identify pain points and opportunities. You will create process documentation, design optimized future-state processes, leverage technology for performance enhancement, and manage key process milestones while communicating progress to stakeholders.
About You
Required:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
Preferred:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
- Experience with process improvement methodologies, data analysis, and managing complex improvement initiatives.
- Lean or Six Sigma certification strongly preferred.
- Proven track record in leading end to end transformations.
- Expertise in continuous improvement methodologies (e.g. Lean, Agile, Kaizen, Six Sigma).
- Skilled in developing KPI dashboards to measure efficiency, quality, cost, and customer experience.
- Data-driven decision-making skills, advanced Excel (Power Query or Pivot) required.
- Strong stakeholder management experience.
Benefits
- Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
- Potential for bonus and equity.
Visa
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Learn more at Visa.com.
Austin, TX