Senior Engagement Manager - Strategic Tech & SI
2 days ago
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OnsiteFull-timeSenior
Summary
ServiceNow is seeking a Senior Engagement Manager - Strategic Tech & SI to join their team in Addison, TX. The role involves overseeing the on-time, on-budget delivery of defined solution scopes to meet customer results.
About the Role
As a Senior Engagement Manager, you will lead the delivery team throughout engagements, manage governance, timelines, scope, risk, and financials. You will collaborate with the Sales Account Team and customers to understand their needs, apply the NowCreate methodology, and mentor team members to achieve desired results.
About You
Required:
- 8+ years of progressive experience in a professional services organization or equivalent education/experience.
- Experience in integrating AI into work processes, decision-making, or problem-solving.
- Ability to travel up to 50%.
Preferred:
- Industry domain expertise.
- Creativity and comfort in running projects independently.
- ServiceNow certifications in aligned workflow.
Benefits
- Flexible work personas (remote, flexible, or required in office).
- Equal opportunity employer with a commitment to inclusivity.
ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Addison, TX