Search for Senior Director of Process Engineering roles in Hartford, CT, with at least 6 years of Lean Six Sigma experience, a focus on financial services, and leadership responsibilities.

Okay, I've searched for Senior Director of Process Engineering roles in Hartford, CT, requiring a minimum of 6 years of Lean Six Sigma experience, focusing on the financial services industry, and including leadership responsibilities. I have found 45 positions for you.

Senior Director of Process Engineering

Hartford, CT

6 years + Experience

Financial Services

Senior

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Senior Director of Process Engineering for Loss Sensitive/National Accounts at Travelers is fundamentally responsible for enhancing overall business performance by leading high-impact process assessments and implementations. This role aims to identify and eliminate barriers to efficient operations while also improving customer and employee experiences. Key responsibilities include collaborating with senior leaders to translate vague requirements into focused project scopes and overseeing the entire project lifecycle, ensuring timely and effective completion of complex initiatives. The role demands not only leadership skills but also the ability to synthesize large amounts of disparate data to uncover root causes of process inefficiencies, thus necessitating a strong analytical and critical thinking proficiency. A sound knowledge of Lean Six Sigma methodologies is essential, as is experience in managing cross-functional teams. Success in this position is reflected in the ability to drive meaningful changes that bolster both productivity and cost-effectiveness while keeping customer satisfaction high, ultimately enhancing Travelers' competitive position in the property and casualty insurance market.

Company Analysis:

Travelers stands as a leading provider in the property casualty insurance sector, with a rich history spanning over 170 years, making it a reputable player in a competitive market. The company's industry leadership and commitment to innovation prompt a fast-paced environment that thrives on collaborative roles, making this position critical for translating strategic vision into actionable process improvements. The workplace culture appears to prioritize customer empathy, high performance, and continuous improvement, fostering an environment conducive to innovative thinking. This role is integral to shaping and refining core operational processes, underscoring its strategic alignment with the company’s goals of maintaining a strong market presence and enhancing customer experiences. Given the social responsibility that Travelers emphasizes, candidates entering this position must be ready to engage not only with internal teams but also with external stakeholders to lead initiatives that reflect the company's promise of taking care of customers and communities alike. The Senior Director will have visibility with upper management, indicating that their impact on organizational outcomes will be both recognized and pivotal.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to lead a complex process improvement initiative. What challenges did you face and how did you overcome them?
Can you describe an instance where you effectively influenced senior leaders on process recommendations? What strategies did you use?
Give me an example of a project you managed where you had to juggle multiple priorities. How did you ensure timely completion?
How do you approach ambiguity when defining project scopes? Can you provide a specific example?
What techniques do you use to document processes effectively for various audiences?
How would you assess and prioritize opportunities for process improvement in a complex organization like Travelers?
Describe your experience with Lean Six Sigma principles. How have you applied these methodologies in your past roles?
Imagine you are faced with resistance from team members when implementing a new process. How would you handle this situation?
As the Senior Director, how would you balance individual project contributions while also leading your team? What methods would you use?
Why are you interested in the process engineering role at Travelers, specifically in the context of their commitment to community and customer care?
What do you believe are the most critical success factors for the Senior Director role in a company known for its long-standing reputation like Travelers?
What questions do you have about Travelers’ culture of innovation and how this role contributes to it?
How does your previous experience align with the mission and vision of Travelers as a leading insurer?

Job Details

Overview Company

Senior Director Process Engineering

$129.2k/y-$213.2k/y

Travelers

3 days ago

Highlight

HybridFull-time6+ yearsDirector

Summary

Travelers is seeking a Sr. Director Process Engineering - Loss Sensitive/Natl Accounts to join their team in Hartford, CT. The role involves leading process assessment and improvement services to enhance business performance and customer experience.

About the Role

As a Sr. Director Process Engineering, you will lead high-profile process assessment and improvement projects to optimize operational performance. You will manage project assignments, provide technical consulting, and influence business leaders to implement effective changes. The role includes overseeing direct reports and collaborating with senior leaders to ensure project alignment and success.

About You

Required:

6 years of experience applying Lean Six Sigma or process management principles and methods, including root cause analysis.
4 years of experience managing process improvement projects.
Black Belt Certification strongly preferred.
Previous people leadership experience.
Expert critical thinking skills.
Solid knowledge of Property Casualty and services.
4 years of relevant business experience in a financial services/insurance company.
Four year college degree.

Benefits

Health Insurance: Coverage from the first day of employment for employees and their eligible family members.
Retirement: 401(k) matching contributions up to 5% of eligible pay, Pension Plan fully funded by Travelers.
Paid Time Off: Minimum of 20 days annually, plus nine paid company holidays.
Wellness Program: Access to tools, discounts, resources, and free professional counseling services.
Volunteer Encouragement: Matching Gift and Volunteer Rewards program.

Travelers

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 170 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other.

Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.

Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount.

By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.

Please see our Social Media Guidelines: www.travelers.com/about-travelers/social-media/guidelines.

Hartford, CT