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Job Analysis:
The Senior Business Systems Analyst (SDA) plays a critical role in the ongoing development of King County's Property Tax Administration System (PTAS), which is a major multi-year initiative aimed at modernizing and integrating essential property tax processes. This position is not merely an analysis role but a strategic liaison between stakeholders, including accounting staff and project vendors. The successful candidate will focus on understanding complex business processes, facilitating requirement gathering, and ensuring that both functional and technical teams collaborate effectively. Problem-solving will be at the forefront, as this role involves resolving issues during the implementation phases and facilitating user acceptance testing. Success in this role requires not only proficiency in Microsoft Dynamics 365 CE and Power Apps but also a genuine passion for testing and product design improvement. Candidates must exhibit a high level of autonomy and be able to navigate ambiguities and stakeholder expectations, with a clear responsibility for ensuring that the PTAS effectively meets organizational goals and user needs. Performance in the first year may be gauged by how well the candidate can translate user feedback into actionable improvements and ensure system compliance with industry standards while driving successful collaboration across teams.
Company Analysis:
King County stands out as a leader within the public sector, noted for its commitment to innovation, equity, and high-quality service delivery to a diverse population. Its profile as one of Washington's largest employers and its pursuit of organizational excellence suggest a culture that values not only efficient processes but also employee engagement and diversity. This creates a dynamic work environment where a Senior Business Systems Analyst is expected to thrive amid simultaneous projects and evolving priorities. The role's emphasis on collaboration aligns with the county’s values of teamwork and community engagement, indicating that soft skills are just as crucial as technical competencies. This position likely reports to a product owner, allowing for significant visibility and influence on projects that can have far-reaching impacts within the financial operations of the county. The focus on social justice and community impact suggests that this role also embodies a responsibility to integrate equity considerations into every aspect of technology implementation, reinforcing a broader mission to serve diverse constituents effectively. As King County aims to lead through innovation and strategic improvements, the addition of a creative, action-oriented analyst is critical to achieving these ambitions.