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Job Analysis:
The Senior Business Analyst role at Lensa requires a multidimensional approach where the primary purpose is to serve as a critical bridge between clients and internal teams. This position emphasizes the importance of effective communication and relationship management to gather comprehensive business requirements and translate them into actionable tasks for development and QA teams. Candidates will need to adeptly handle various responsibilities, such as documenting user stories and creating user guides, all within a dynamic environment that values agility and detail. A key aspect of success in this role includes establishing trust and rapport with clients while ensuring that project objectives align with quality standards and user expectations. Moreover, navigating the complexities of software development lifecycles, especially in the specialty pharmacy sector, will require astute judgment and problem-solving skills under pressure. Candidates should prepare to leverage their analytical strengths and leadership abilities to motivate team members while constantly looking for process improvements. Based on the expectations outlined, success in the first 6-12 months will hinge on establishing strong collaborative practices, effective documentation processes, and client satisfaction rates.
Company Analysis:
Lensa operates within the career technology space and aims to transform the job search experience through innovative machine learning solutions. Positioned as a progressive disruptor since its inception, Lensa not only connects candidates with job opportunities but actively engages them in the process. The company fosters a culture of flexibility, collaboration, and client-centric solutions, suggesting that the Senior Business Analyst should thrive in a fast-paced, adaptable environment with a focus on delivering results. Given the company’s substantial growth, with over 10 million registrants in just a few years, the role is central in enhancing client relationships and facilitating communication across various teams. This is a position where individual contributions can have significant visibility, potentially influencing both product and process improvements at the organizational level. Aligning with Lensa’s mission to prioritize people first, the role requires a candidate who embodies the company’s core values of continuous improvement and innovation while possessing the ability to motivate both clients and colleagues towards achieving shared goals.