Okay, I've searched for Senior Business Analyst roles in Cleveland, OH within the retail industry, requiring 5+ years of experience with ERP knowledge, and full-time positions. I have found 74 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Senior Business Analyst role at Epicor is fundamentally aimed at bridging complex business needs—particularly within the retail domain—with technology solutions that deliver measurable customer value. This position requires someone who can deeply understand and translate multifaceted internal and external requirements into clear, actionable product specifications while balancing competing priorities across multiple teams. The candidate will be critically involved in end-to-end solution design and validation, which demands strong analytical thinking and the ability to navigate ambiguity, especially given the complexity and often changing nature of retail software projects. Success in this role means not only delivering accurate requirements documentation but also proactively engaging with stakeholders, mentoring peers, leading demonstrations, and influencing product direction through impact analysis and priority negotiation. The demand for experience in ERP systems and retail domain knowledge signals that the candidate must grasp industry-specific workflows and regulatory considerations quickly. Core skills blend technical proficiencies—such as requirements gathering, writing acceptance criteria, and sprint validations—with soft skills like communication, collaboration, and customer orientation, reflecting the need to act as a trusted partner between customers, product managers, and developers. Autonomy combined with teamwork is key, as the analyst will regularly juggle multiple scrum teams and manage project elements that involve significant uncertainty. Within the first 6–12 months, the analyst should be expected to demonstrate thought leadership in requirements management, actively reduce project friction by clarifying product scope, and positively influence product outcomes that align with customer expectations and business strategy.

Company Analysis:

Epicor occupies an important space as a globally recognized ERP provider focused on hard-working, often manufacturing and retail-focused businesses. It’s positioned less as a disruptive startup and more as a future-ready, innovative partner committed to resilience and adaptability in supply chains and business operations. This positioning means employees at Epicor, especially senior roles like this one, are expected to operate with a strategic mindset—helping customers not only maintain but accelerate their competitive edge in a fast-evolving market. The culture appears collaborative and inclusive with a strong emphasis on mentorship, continuous learning, and internal mobility, which benefits someone in this Senior Business Analyst role who will both receive and provide mentorship. The company’s values highlight being proactive, proud, and real partners, which sets the expectation that the role involves initiative-taking, ownership, and authentic engagement with both customers and internal teams. Given its size (5,000+ employees) and global footprint, the Senior Business Analyst likely enjoys visibility within product teams and cross-functional groups but will need to excel at communication and influence to navigate this complexity. The role fits strategically by directly supporting Epicor’s mission to create flexible, customer-focused solutions that enable growth and productivity, indicating its importance in both customer satisfaction and product success. The comprehensive benefits and emphasis on work-life balance further suggest a stable work environment where long-term career growth is supported. In summary, thriving in this environment requires a professional who combines depth of domain expertise with agility, empathy for customer challenges, and an enthusiasm for continuous learning and collaboration.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to navigate conflicting priorities between multiple stakeholders and how you ensured alignment.
• Behavioral: Describe an experience where you identified a complex problem in a retail software project and how you went about solving it.
• Behavioral: Can you share an example of how you've mentored or coached junior team members in a previous role?
• Behavioral: Give an example of when you had to present a technical solution to a non-technical audience. How did you approach it?
• Technical: How do you approach gathering and documenting business and customer requirements in a setting with multiple scrum teams?
• Technical: What techniques do you use to perform impact analysis when scope changes arise late in a development cycle?
• Technical: Walk me through your experience with ERP systems in the retail industry. How do industry specifics influence your analysis process?
• Technical: How do you validate that a delivered product feature meets the acceptance criteria and customer expectations?
• Situational: Imagine you discover a requirement conflict between customer needs and product management priorities during sprint planning. How would you handle it?
• Situational: You receive ambiguous requirements from a customer that lack clarity for developers. What steps do you take to clarify them?
• Situational: If a stakeholder pushes for a feature that significantly shifts project scope near the end of a sprint, how would you assess and respond to that request?
• Company Fit: Why are you interested in working at Epicor, specifically in the retail software space?
• Company Fit: How do you see your personal values aligning with Epicor’s emphasis on being proactive, proud, and a partner?
• Company Fit: What attracts you to a company that serves primarily manufacturing and retail businesses with ERP solutions?
• Questions to Ask: How does Epicor support Senior Business Analysts in staying current with both retail industry trends and evolving ERP technologies?
• Questions to Ask: Can you describe how the product teams collaborate here and how business analysts interact with leadership?
• Questions to Ask: What are the biggest challenges Epicor foresees for this role in the next 12 months, and how can the person in this job have the greatest impact?