Senior Agent Product Manager
$200k/y-$285k/y
19 hours ago
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OnsiteFull-timeMid
Summary
Decagon is seeking a Senior Agent Product Manager to join their team in San Francisco, CA. The role involves owning each stage of the AI Agent building process and collaborating with various teams to deliver concierge customer experiences through AI.
About the Role
As a Senior Agent Product Manager, you will be responsible for collaborating with engineering to design new product features, writing and testing prompt logic for customer use cases, and working with executive teams to define AI roadmaps. You will partner closely with Go-To-Market, Design, Engineering, and leadership teams, owning a portfolio of agents and driving real business impact.
About You
Required:
- 4+ years of relevant experience in product management, engagement management, consulting, or similar roles.
- Deep technical acumen to understand and shape AI agent designs.
- Strong communication and relationship-building skills.
- Ability to work in fast-moving, ambiguous environments.
Preferred:
- A degree in Computer Science, Engineering, or Math, or equivalent technical experience.
Benefits
- Medical, dental, and vision benefits.
- Take what you need vacation policy.
- Daily lunches, dinners, and snacks in the office.
Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. Decagon is backed by Accel, Andreessen Horowitz, Bain Capital Ventures, BOND, A*, Elad Gil, and the founders of Box, Airtable, Rippling, Okta, and more.
San Francisco, CA