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Job Analysis:
The Agile Scrum Master role at NTT DATA is fundamentally about enabling and accelerating agile software delivery within complex, cross-functional teams, often spread across multiple locations. The role requires someone who can not only facilitate the key agile ceremonies—such as sprint planning, daily stand-ups, backlog grooming, and retrospectives—but also act as a servant leader and coach who inspires teams to adopt and mature their agile practices. Success in this position hinges on the candidate’s ability to manage multiple priorities, coordinate dependencies across squads, and maintain transparent, up-to-date performance metrics (e.g., burn-down charts) that help surface team progress and impediments early. This is not merely a process enforcement role but one that requires being a proactive change agent: the Scrum Master must actively identify opportunities for improvement across teams and the broader product area, encouraging continuous learning and agile adoption. Technical proficiency with tools like Jira, Mural, and MS Teams is essential to streamline communication and workflow management, while strong interpersonal skills enable the Scrum Master to navigate the ambiguity and interpersonal dynamics that arise in scaling agile frameworks across large distributed teams. The candidate must demonstrate resilience in problem-solving, a passion for mentoring diverse team members, and the ability to balance squad-level execution with strategic influence at the product area level. Early success would be seen in improved squad velocity, enhanced transparent communication, and a cultural shift toward ingrained agile principles that deliver real customer value.
Company Analysis:
NTT DATA is positioned as a global technology and business services innovator with a strong emphasis on digital transformation, agile methodologies, and AI-driven solutions, serving large enterprise clients including many Fortune Global 100 companies. Its size and corporate structure suggest a mix of stability and innovation, with vast resources invested in research and development to stay at the forefront of digital trends. The company values adaptability, inclusivity, and forward-thinking mindsets—qualities that will impact this Scrum Master role by creating an environment where continuous learning and agile evolution are not just encouraged but expected. Given NTT DATA’s global footprint and client complexity, this role will likely involve navigating intricate interdependencies and collaborating with geographically dispersed teams, requiring cultural sensitivity and strong facilitation skills. The company's emphasis on innovation and transformation aligns strategically with the Scrum Master's mandate to streamline delivery and embed agile practices deeply into workflows. For a candidate, this means opportunities for growth and influence, but also a challenge to operate effectively within a large, matrixed organization that balances client demands with internal strategic priorities. The Scrum Master role is critical to NTT DATA’s broader goals of optimizing delivery pipelines and scaling agile ways of working across its product areas, positioning this hire not just as an operational facilitator but as a strategic partner in the company’s success journey.