ROI Quality Analyst - Remote
MRO3 months ago
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RemoteFull-timeEntry
Summary
MRO is seeking a ROI Quality Analyst to join their team remotely. The role involves reviewing, processing, and releasing medical records while ensuring compliance with policies and regulations.
About the Role
As a ROI Quality Analyst, you will assist the ROI Account Manager by reviewing and processing medical records in various formats. Your responsibilities include maintaining accurate records of disclosures, providing excellent customer service, handling high call volumes, and ensuring compliance with production and quality goals. You will report to the Team Operations Manager and/or Director of Operations as necessary.
About You
Required:
- High School Diploma/GED required.
- Thorough and detail-oriented with excellent communication skills.
- Ability to conduct and interpret HIPAA/Privacy Guidelines.
Preferred:
- Experience in a customer service role within the healthcare industry.
- Strong organizational skills and the ability to multitask.
Benefits
- Flexible work environment with remote options.
- Opportunities for professional development and growth.
MRO
We accelerate clinical data exchange, putting the right information in the right place in the right format—on time, every time. As a result, providers and clinical data requesters are empowered to drive better patient and financial outcomes.
Nashville, TN