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Job Analysis:
The Revenue Enablement Manager - Product Enablement at Plaid is fundamentally hired to empower the revenue and support teams by developing and delivering comprehensive enablement programs centered around Plaid’s product offerings. This role goes beyond typical training by acting as a strategic partner to business leaders and GTM teams, identifying knowledge gaps and crafting scalable, impactful learning experiences that directly influence sales effectiveness and customer engagement. A major part of the responsibility involves driving alignment across diverse functions — product, product marketing, support, and revenue — to ensure consistent messaging and readiness when new products or updates launch. The position requires a candidate who can analyze enablement data and feedback, iterate on processes, and creatively leverage emerging technologies like AI to enhance learning efficiency and employee productivity. Success here means enabling teams to make smarter, faster decisions about product positioning and customer conversations, contributing measurably to revenue growth. The candidate will frequently face challenges related to ambiguity in rapidly evolving product landscapes, the need for rapid content iteration, and coordination among globally distributed teams, demanding resilience, proactive communication, and strong project management skills.
Company Analysis:
Plaid is a pioneering fintech company positioned as a critical infrastructure player in the financial technology ecosystem, connecting consumers’ financial accounts to apps and services worldwide. Operating at a high scale with 12,000 financial institutions and serving widely recognized partners like Venmo and SoFi, Plaid exists at the intersection of innovation, security, and financial inclusion. The company’s values emphasize diversity, equity, and inclusion, fostering a collaborative and mission-driven culture aimed at unlocking financial freedom for all. For a Revenue Enablement Manager, this means working in a fast-paced, dynamic environment that values cross-functional collaboration and technological innovation, particularly the smart use of AI to optimize workflows. As part of a global tech organization with offices in major hubs, the role likely demands cultural fluency and adaptability. This role fits strategically into Plaid's broader objective of accelerating product adoption and driving revenue, highlighting the importance of enabling front-line teams with the right knowledge and tools to scale effectively. The company’s commitment to continuous learning and diversity adds depth to the role’s focus on tailored, inclusive enablement programming.