Highlight
Summary
About the Role
About You
- 2+ years previous experience in customer service.
- High school diploma or GED; or equivalent combination of education and experience.
- Experience handling escalated calls.
- Excellent data collection and analysis skills.
- Associate degree or equivalent from a two-year college or technical school.
Benefits
- Medical, Dental, and Vision Insurance (starting after 60 days)
- Paid Time Off (Vacation, Sick Days, Company Holidays)
- Wellness Days to recharge when needed
- 401(k) retirement plan with company match
- Professional Development Program to support growth
- Access to on-site gym and gaming lounge
- Catered team lunches every Friday
- Quarterly company outings
At TaxRise, we transform lives by helping individuals and families overcome their tax challenges and achieve financial freedom. “Every client. Every time,” reflects our unwavering commitment to delivering personalized, high-quality solutions for each client we serve. With thousands of success stories each year, we are proud to be a trusted leader in the tax relief resolution industry. Beyond our results, we’re a company driven by innovation, collaboration, and a passion for making a difference. We embrace new ideas, challenge the status quo, and leverage cutting-edge technology to provide the best client experience possible. Our vibrant culture is built on trust, creativity, and the belief that every team member’s voice matters. TaxRise isn’t just a workplace—it’s a movement, and together, we rise by lifting others. Whether you’re a client seeking financial relief or a professional looking to make an impact, TaxRise is where transformation happens. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.