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Summary
About the Role
About You
- Minimum High School diploma or equivalent required.
- Typically requires 0-2 years of QA experience.
- Minimum 1-2 years of experience working in Operations.
- Strong analytical, decision making, and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Excellent verbal, written communication, and interpersonal skills.
- Proficiency in MS Office Applications including MS PowerPoint, Excel, Word.
- Broad knowledge of Workers Compensation products and services.
- Proficiency in quality management methodologies (e.g., TQM, Lean Six Sigma).
- Bi-lingual (Spanish).
- Ability to work in a diverse and inclusive environment.
Benefits
- Remote Work: Flexibility of working from home.
- Generous Time Off: Minimum of 18 days of paid time off plus 8 company holidays and 2 personal days.
- Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching; company-paid life insurance and disability coverage.
- Supportive Services: Colleague Assistance Program providing free counseling and financial services.
For more than 30 years, One Call has served the workers’ compensation industry by coordinating care for injured workers in partnership with our high-quality provider network As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comprehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/ Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers