Public Safety Communications Operator
a day ago
Highlight
OnsiteFull-timeMid
Summary
City of Winston-Salem is seeking a Public Safety Communications Operator to join their team in Winston-Salem, NC. The role involves dispatching police and rescue personnel in response to emergency situations.
About the Role
As a Public Safety Communications Operator, you will monitor police and fire dispatch channels, ensuring timely response to emergency calls. You will maintain accurate logs, relay critical information to officers, and handle confidential inquiries. Your responsibilities will also include answering emergency and non-emergency calls, processing requests, and maintaining effective communication under stressful conditions.
About You
Required:
- High school diploma or GED.
- Moderate experience in telecommunications or customer service.
Preferred:
- Knowledge of Police Department policies and procedures.
- Ability to type at a reasonable rate of speed.
- Familiarity with Microsoft Office Suite and position-specific software applications.
Benefits
- National Crime Information Center (NCIC) Certification.
- Association of Public Safety Communications Officers (APCO) Certification.
- Winston-Salem Basic Operators School Certification.
City of Winston-Salem
Formed in 1913 by the merging of industrial "Winston" and Moravian "Salem," Winston-Salem is known as the "City of Arts and Innovation." Situated in the Piedmont Triad region of North Carolina, we provide municipal services to more than 250,000 residents.
Winston-Salem, NC