Okay, I've searched for Project Manager roles in New York, NY, focused on retail operations, requiring 5+ years of experience, full-time in-office positions, and skills with retail tech platforms like Square or Shopify. I have found 143 positions for you.

Sure. Here's the analysis:

Job Analysis:

The Project Manager - Store Success at RepRally is fundamentally hired to ensure retail stores fully adopt, engage with, and succeed on the company’s wholesale commerce platform. This role demands a blend of deep empathy for store owners, strategic thinking, and operational execution to own the entire customer journey — from onboarding to activation, ongoing usage, and retention. The core responsibilities revolve around diagnosing store needs through qualitative and quantitative data, influencing product development to address real pain points, and creating scalable programs such as loyalty initiatives and success playbooks that drive engagement. Given the complexity of serving retail operators who may be skeptical or resistant to change, strong relationship-building skills and the ability to turn nuanced feedback into actionable insights are critical. The role spans multiple dimensions including direct retail interaction, cross-functional collaboration with product teams, and strategy formulation within a fast-growing startup context. Success in this role means measurable improvement in retailer satisfaction, adoption metrics, retention rates, and ultimately ensuring that stores feel supported and empowered by RepRally’s platform.

Company Analysis:

RepRally operates at the intersection of wholesale commerce and technology, targeting a vast, traditionally fragmented $1.5 trillion market. Positioned as a Series A startup based in New York, it’s a rapidly growing disruptor backed by top investors, emphasizing product-market fit and scalable innovation. The company's mission to remove barriers in wholesale distribution reflects a strong commitment to democratizing market access and empowering small business owners. The culture appears energetic, collaborative, and mission-driven, with a clear belief in the power of in-person teamwork—evidenced by the full-time, in-office requirement in Manhattan. For the Project Manager role, this means operating in an environment that values entrepreneurial ownership, agility amidst ambiguity, and direct impact. The company’s startup context suggests high visibility and influence for this role, making it both challenging and rewarding. The role aligns strategically with RepRally’s goal of scaling its multi-sided platform by deeply integrating retailer success into product and growth strategies, critical to expanding marketplace traction and competitive differentiation.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral Questions:
• 1. Tell me about a time when you had to build trust with a skeptical or hard-to-engage stakeholder. How did you approach it, and what was the outcome?
• 2. Describe a situation where you identified a root cause problem from data and qualitative feedback. How did you translate this insight into a solution?
• 3. Share an experience where you managed multiple cross-functional teams to deliver a customer-centered project. What challenges did you face and how did you ensure alignment?
• 4. Give an example of a time when you had to drive behavior change in a group resistant to adopting new technology or processes.
• Technical/Role-Specific Questions:
• 5. How would you design and implement a loyalty or retention program to increase engagement for diverse store types on our platform?
• 6. Walk us through your process for diagnosing store success challenges using both data analytics and direct conversations.
• 7. What key metrics would you track to measure retailer satisfaction and success? How would you respond if those metrics started to decline?
• 8. What experience do you have working with retail or wholesale technology platforms like Square, Toast, or Shopify, and how would you leverage that knowledge here?
• Situational Questions:
• 9. Imagine a major retail partner is not adopting key features of the platform despite multiple onboarding efforts. How would you handle this situation?
• 10. If you received conflicting feedback from several stores about the same feature, how would you prioritize and communicate your findings to the product team?
• 11. You notice a sudden drop in daily user activity from a segment of stores using the platform. What steps would you take to diagnose and address this decline?
• Company Fit/Motivation Questions:
• 12. Why are you specifically interested in working at RepRally and contributing to the wholesale commerce market?
• 13. How do your personal and professional values align with RepRally’s mission to eliminate barriers for small business retailers?
• 14. Given our fast-paced, in-office culture and startup environment, how do you ensure productivity and collaboration thrive under these conditions?
• Questions for the Candidate to Ask the Interviewer:
• 15. How does the Product and Store Success teams collaborate to ensure retailer feedback shapes the roadmap?
• 16. What are the biggest challenges currently facing store adoption on the RepRally platform?
• 17. How does RepRally envision the scale and evolution of the Store Success function over the next 12-18 months?