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Job Analysis:
The primary purpose of the CERIS Project Manager II role is to ensure seamless onboarding for new customers within CorVel’s Professional Services department. This means the candidate must guide clients through the change management process effectively, ensuring that change controls are systematically managed, which is crucial for maintaining high client satisfaction and operational efficiency. Key responsibilities include fostering strong relationships with the Symbeo sales team and other key players, which implies that coordination among diverse teams is essential, particularly in understanding and aligning project requirements with sales expectations. Candidates will frequently confront challenges such as evolving project scopes, tight timelines, and managing escalations, which necessitate exceptional problem-solving skills and adaptability. Success in this role is reflected in the delivery of projects that not only meet but exceed client expectations, with measurable improvement in customer satisfaction and engagement metrics in the onboarding process. The ability to distill complex business requirements into actionable plans, produce clear documentation, and present confidently to various stakeholders is vital for driving consensus and successful project outcomes.
Company Analysis:
CorVel Corporation emerges as a robust player in the claims management and managed care industry, boasting over three decades of experience. As a publicly traded company with significant annual revenues, it reflects stability and is positioned for ongoing growth and innovation, particularly in risk management solutions. Given this context, a candidate for the Project Manager II role should recognize the evolving dynamics within the healthcare sector, including the increasing importance of technology and collaboration across teams. The company culture, as indicated by its recognition as a Great Place to Work® and its core values (Accountability, Commitment, Excellence, Integrity, Teamwork), suggests a focus on employee engagement, teamwork, and ethical practices. This indicates that candidates should not only be skilled managers but also cultural ambassadors, fostering collaboration. The Project Manager's role will likely involve visibility to leadership as they contribute to delivering strategic outcomes aligned with the company's mission to improve healthcare payment accuracy and transparency. With a strong emphasis on proactive engagement and developing relationships, this role is crucial for CorVel’s growth strategy and client satisfaction.