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Job Analysis:
This Project Manager role at Forward Air is fundamentally about orchestrating and driving critical transformation initiatives that enable the company’s growth and innovation goals. The core purpose is to manage complex, cross-functional projects involving business process redesign, system implementations, and change management—all aligned with Forward Air’s broader strategic programs. The job demands a leader who thrives in a dynamic environment where multiple timelines and stakeholder groups intersect. Success in this role hinges on balancing rigorous project management discipline with the soft skills required to influence and engage diverse teams, including senior executives and external partners. The candidate will frequently navigate ambiguity, prioritize conflicting demands, and resolve interdependencies across different business lines such as LTL and Intermodal logistics. A thorough, process-driven mindset combined with strong communication and organizational skills is crucial because the role not only manages execution but also measures effectiveness through KPIs and ROI to ensure tangible business impact. Experience in change management frameworks, such as PROSCI, paired with strong communication design abilities and technology familiarity (e.g., Microsoft Office suite, Teams, Adobe, SharePoint) enables the candidate to lead adoption and embedding of new processes or systems effectively. The indicated 3-5 years of relevant experience places the candidate at a professional level where independent judgment, stakeholder consultation, and proactive problem-solving are regularly exercised to meet ambitious transformation goals within Forward Air.
Company Analysis:
Forward Air occupies a well-established yet forward-leaning position within the expedited ground transportation and logistics sector. With over 25 years in the industry, it presents itself not just as a traditional freight carrier but as a strategic supply chain partner investing heavily in innovation, technology, and integrated solutions. This creates a workplace atmosphere that values progress, agility, and collaborative problem-solving. For someone stepping into the project manager role, it means engaging in a culture that encourages continuous improvement and responsiveness to complex customer needs across varied freight services such as expedited TL/LTL and intermodal drayage. The company’s emphasis on technology and operational excellence suggests a fast-paced environment with strong cross-divisional collaboration, requiring a project manager who can navigate both the technical and human elements of change. The role likely reports into a program or portfolio management function tied directly to Forward Air’s transformation agenda, giving it influence but also demanding strong alliance-building skills across business lines. Long-term success at Forward Air will depend on embracing its dual identity as both a logistics veteran and a technology-driven innovator, positioning this role as critical to accelerating growth strategies rather than merely maintaining status quo.