Okay, I've searched for full-time Customer Project Coordinator roles in Wills Point, TX, emphasizing project management experience and strong customer communication skills. I have found several positions matching these criteria for you.

Sure. Here's the analysis:

Job Analysis:

The Customer Project Coordinator role is fundamentally about being the central hub of communication and organization for a specific portfolio of customer projects within Texwin Metal Buildings. This person must expertly manage the entire project lifecycle—from initial consultation, through scheduling and coordination of installation phases involving steel buildings, concrete work, and sectional doors, to project completion—ensuring each project meets defined timelines, quality standards, and customer expectations. The role demands strong multitasking, problem-solving, and interpersonal skills to handle diverse responsibilities such as coordinating between construction crews and internal teams while managing customer expectations and concerns proactively. Clear, timely communication is key, as the coordinator acts as the primary customer liaison, requiring technical knowledge of construction processes and the ability to translate complex details into understandable updates. Candidates need experience in project coordination, ideally within construction or manufacturing environments, and must demonstrate the agility to identify and resolve delays or quality issues quickly. Success will be measured by smooth project delivery, high customer satisfaction, retention, and minimal escalations within the first 6–12 months, reflecting both operational excellence and relationship-building prowess.

Company Analysis:

Texwin Metal Buildings is a prominent regional leader specializing in customizable metal building products across Texas, Louisiana, Oklahoma, and Arkansas. The company’s positioning as a well-established manufacturer and retailer with multiple manufacturing sites and a broad retail footprint indicates a mature but growth-oriented environment that values customization, quality, and exceptional customer service. This suggests a culture blending operational rigor with customer-centric innovation—where roles like the Customer Project Coordinator are vital to sustaining Texwin’s reputation. The company likely operates with a community-oriented, service-driven mindset, placing strong emphasis on reliability and long-term client relationships. For someone stepping into this role, the environment may be dynamic with multiple projects running concurrently across regions, requiring adaptability and a strong customer-first approach. The position seems to be a critical individual contributor role with significant cross-functional interaction, offering visibility into multiple operational layers. It serves strategic company goals by ensuring that highly customized, intricate projects are managed efficiently, supporting Texwin’s commitment to unparalleled customization and service excellence.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to manage conflicting priorities across several projects. How did you ensure timely delivery while maintaining quality?
• Behavioral: Describe a situation where a customer was dissatisfied due to project delays. How did you handle the communication and resolution?
• Behavioral: Can you share an example of how you built and maintained a long-term relationship with a client or customer?
• Behavioral: Give an example of when you needed to quickly learn technical information to better support a customer or project team.
• Technical/Role-Specific: How would you develop and manage a detailed project timeline for a customer’s steel building installation, including ancillary products like concrete and sectional doors?
• Technical/Role-Specific: What strategies would you use to coordinate effectively with multiple internal teams such as construction, concrete, and steel erection crews?
• Technical/Role-Specific: How do you ensure that project specifications and customer special requests are accurately captured and executed throughout the project lifecycle?
• Technical/Role-Specific: What tools or methodologies have you used in previous roles to monitor project progress and identify potential risks or delays?
• Situational: Imagine a scenario where you discover a significant scheduling conflict between the concrete crew and steel erection team. How would you address this to minimize customer impact?
• Situational: A customer requests a last-minute change that could affect the project scope and timeline. How would you evaluate and communicate this change to both the customer and internal teams?
• Situational: If a customer repeatedly contacts you with concerns that have already been addressed, how would you handle their frustration while maintaining professionalism?
• Company Fit/Motivation: What interests you most about working for Texwin Metal Buildings and supporting customers in the custom metal building industry?
• Company Fit/Motivation: How do you align with Texwin’s emphasis on customization and high-quality customer service?
• Company Fit/Motivation: Given our company’s regional focus and product range, how do you see yourself contributing to our growth and customer satisfaction goals?
• Questions for the Candidate to Ask the Interviewer: Can you describe the typical team structure that supports the Customer Project Coordinator and how cross-functional collaboration is fostered?
• Questions for the Candidate to Ask the Interviewer: What are the biggest challenges Texwin faces in project coordination and customer communication currently?
• Questions for the Candidate to Ask the Interviewer: How does the company measure success for this role beyond project completion, particularly in terms of customer satisfaction and retention?