Okay, I've searched for full-time Product Manager roles specializing in retention or customer engagement in the San Francisco Bay Area, requiring 2-4 years of experience in consumer tech startups. I have found 132 relevant positions for you.

Sure. Here's the analysis:

Job Analysis:

The Product Manager, Retention at Jerry.ai is fundamentally tasked with owning and driving improvements in customer retention within a complex, high-growth consumer tech environment focused on car ownership solutions. This role transcends basic feature optimization; it requires a strategic mindset to deeply understand user behavior, diagnose pain points through rigorous data analysis, and craft innovative product solutions that enhance long-term engagement with the app. Given Jerry.ai's scale—serving over 5 million customers and aiming for tenfold growth—the candidate will face challenges like aligning multiple stakeholder priorities across product, engineering, design, and data science teams to achieve measurable retention improvements. The position demands a delicate balance of creativity and structured execution, requiring a product leader who thrives amid ambiguity, can harness data to drive decisions decisively, and manage complex projects that influence millions of users. Success in this role means not only reducing churn but reimagining the customer journey to create deep, sustained value that fuels Jerry.ai’s aggressive growth toward a $10 billion valuation. The job’s focus on carrier and payment integrations highlights operational complexity and the need for both domain expertise and technical fluency. Ideal candidates will bring 2–4 years of consumer tech product management experience, strong analytical rigor, and an ability to convert insights into impactful product initiatives, ideally demonstrated within startup or similarly fast-paced environments.

Company Analysis:

Jerry.ai is an ambitious and rapidly scaling pre-IPO startup operating in the insurtech and automotive services space, uniquely positioned as America’s first super app that comprehensively addresses all aspects of car ownership through AI-powered automation and personalization. Its strong funding ($240 million), exceptional growth (60X in five years), and a customer base exceeding 5 million underscore a market leader with the resources and momentum to disrupt a$2 trillion landscape. The company’s culture appears intensely innovation-driven, fast-paced, and highly collaborative, privileging individuals who are tenacious, data-driven, and eager to learn from seasoned leaders and peers from top-tier firms. This environment demands resilience, proactive ownership, and an eagerness to solve complex real-world problems quickly and thoroughly. The role’s reporting line into an experienced product leadership and its interaction with multidisciplinary teams suggest moderate-to-high visibility, providing opportunities to influence core strategic outcomes. Jerry’s mission-oriented mindset—simplifying car ownership while saving customers money—aligns product development tightly with customer-centric innovations, and the organization values humility and passion in equal measure, fostering an egoless, mission-aligned culture. For a candidate, thriving here means embracing a growth mindset, agility, and a genuine commitment to the company’s long-term vision of transforming how millions manage their cars.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to use data to identify a key customer pain point and how you addressed it through product changes.
• Behavioral: Describe a situation where you had to manage conflicting priorities between cross-functional teams. How did you ensure alignment and deliver results?
• Behavioral: Give an example of when you operated under significant ambiguity in a fast-paced environment. How did you maintain focus and drive project success?
• Behavioral: Can you share an experience where you took ownership of a product outcome from initiation to measurable impact?
• Technical: How would you approach analyzing user behavior to uncover why customers are churning from a retention perspective?
• Technical: Describe your experience working with payment and carrier integrations. What challenges did you face and how did you overcome them?
• Technical: What metrics would you prioritize to measure retention success for a consumer app like Jerry.ai’s? How would you set targets and track them?
• Technical: Explain how you balance qualitative user research insights with quantitative data when prioritizing product features related to retention.
• Situational: Imagine retention rates suddenly drop after a new product feature launch. How would you investigate and address the issue?
• Situational: Suppose you identify a key retention opportunity but it requires significant effort from engineering and design teams already at capacity. How do you proceed?
• Situational: You receive conflicting feedback from data scientists suggesting different root causes for user churn. How would you reconcile this to inform product decisions?
• Company Fit: Why are you interested in working at Jerry.ai specifically, given our mission and the market we're targeting?
• Company Fit: How do your personal values and working style align with Jerry.ai’s culture of being tenacious, egoless, and data-driven?
• Company Fit: Jerry.ai is a fast-growing, mission-driven startup. What excites you most about this growth stage and environment?
• Questions for Interviewer: How does the retention team currently collaborate with other product teams and leadership to influence company-wide growth goals?
• Questions for Interviewer: What are some of the biggest challenges Jerry.ai anticipates in scaling from 5 million to 50 million customers, and how does this role contribute?
• Questions for Interviewer: How does Jerry.ai balance innovation with operational stability, especially in critical flows like insurance payments and carrier integrations?