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Summary
About the Role
About You
- Bachelor’s degree in Business, Design, MIS, or a related field.
- 8+ years of experience in customer experience, client services, product management, or related roles, preferably within the insurance or financial services industry.
- Proven track record of designing prototypes, functional flows, user journeys, and process maps to improve customer experiences.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong ability to learn and adapt to new business areas, with a focus on understanding client needs and operational workflows.
- Strategic thinker with a hands-on approach to problem-solving and process improvement.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Eligibility to participate in a discretionary annual incentive program.
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Read our Social Media Guidelines here: https://www.chubb.com/us-en/about-chubb/chubbs-social-media-guidelines.aspx Notre section « À propos » est également disponible en français, ici: https://www.chubb.com/ca-fr/about-chubb-in-canada/a-propos-de-chubb-au-canada.aspx