Okay, I've searched for Platform Engineer roles in Jackson, MI that are hybrid positions, focusing on SCADA systems, require at least 2 years of experience, and emphasize troubleshooting skills. I have found 25 positions available for you.

Sure. Here's the analysis:

Job Analysis:

The Platform Engineer at Consumers Energy plays a crucial role at the intersection of operational technology and IT, responsible for ensuring the seamless operation of critical infrastructure within the Gas Transmission and Distribution (T&D) system. The primary purpose of this role is twofold: to provide high-level technical support that aids both field personnel and corporate workers, and to maintain hardware and software systems that directly impact energy delivery. Key responsibilities include troubleshooting complex infrastructure issues that may require collaboration across multiple departments, such as server, network, and security teams. Given the fast-paced nature of energy services, effective cross-functional coordination is essential, as is the ability to quickly adapt to emergent technical challenges. Success in this position will likely involve not only resolving technical issues but also proactively enhancing user experience through automation and maintaining an organized documentation process that clarifies workflows. Moreover, the role demands a balance of technical and interpersonal skills, as building relationships with diverse business partners is critical for effective support and collaboration.

Company Analysis:

Consumers Energy, as Michigan’s largest energy provider, operates in a competitive and essential industry that prioritizes reliability and innovation in energy delivery. This company’s positioning as a key player in the energy sector indicates a commitment to upgrading infrastructure and services, which aligns with the responsibilities of the Platform Engineer role. The organizational culture reflects a deep sense of service, inclusivity, and a focus on professional development, with active programs promoting diversity and growth. Team members are encouraged to take ownership of their roles and contribute to a mission-driven environment, making the role impactful beyond just technical execution. The Platform Engineer will work closely with both field operations and corporate teams, indicating that visibility to leadership is likely, providing opportunities for influence and input in strategic decisions. The company is clearly looking for individuals who can contribute to maintaining and enhancing operational efficiency while aligning with their goals of sustainable service delivery, making this role not just a job but a strategic part of their broader mission.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a complex technical issue across multiple teams. What steps did you take, and what was the outcome?
• Can you describe a situation where you implemented automation to improve user experience? What challenges did you face, and how did you overcome them?
• How have you previously built relationships with business partners in a technical support role? Can you provide an example?
• Discuss your experience with SCADA systems or Distributed Control Systems. How do you view their importance in energy operations?
• How would you approach the life cycle management of end-user computing devices in a fast-paced environment like Consumers Energy?
• What technical methodologies have you found most effective for monitoring and maintaining IT systems?
• Imagine you are faced with an urgent request from a Field Worker needing immediate tech support on-site. How would you prioritize this alongside your other responsibilities?
• Suppose you discover a recurring issue impacting multiple users. How would you handle the situation to ensure it is resolved effectively?
• Why are you interested in working at Consumers Energy specifically, and how do you see yourself contributing to our mission?
• How do your values align with our company culture, particularly regarding diversity and community service?
• What qualities do you think are essential for success in a role that balances both operational technology and customer interaction?
• Do you have any questions about the team I would be working with or the projects we are currently undertaking?
• Can you tell me about the opportunities for professional development and growth within Consumers Energy?
• How does Consumers Energy support employees in maintaining a work-life balance while fulfilling the demands of roles such as this?
• What measures of success or performance would you expect for someone in this role during the first 6-12 months?