Pharmacy Customer Service Representative
$21/h-$22/h
a day ago
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OnsiteContractorMid
Summary
Rightway is seeking a Pharmacy Customer Service Representative to join their team in New York, NY. The role focuses on simplifying the healthcare experience for employers and members through effective communication and problem resolution.
About the Role
As a Pharmacy Customer Service Representative, you will handle calls and correspondence regarding pharmacy benefit inquiries from providers and members. Your responsibilities include documenting calls, assisting network pharmacies with prescription claims, and serving as a customer advocate in problem resolution. You will also foster an environment of teamwork and cooperation.
About You
Required:
- Bachelor's Degree or equivalent relevant work experience.
- Active/Current National Pharmacy Technician Certification.
- 3-5 years of relevant work experience in a health plan, TPA or PBM contact center.
Preferred:
- Detail-oriented and analytical.
- Effective and creative problem-solver.
- Solid communication skills.
Benefits
- Competitive hourly wage of $21-22.
- Opportunity to work in a mission-driven company focused on healthcare transformation.
Rightway
We're a technology and services company radically simplifying the healthcare experience for clients and members.
New York, NY