Search for Director of Personalization roles in Sunnyvale, CA, focusing on eCommerce, requiring 7-10 years of experience, with a strong preference for managerial roles and benefits including 401(k).

Okay, I've searched for Director of Personalization roles in Sunnyvale, CA within the eCommerce sector. These positions require 7-10 years of experience and are management-focused, with benefits including a 401(k). I found 42 relevant job listings for you to explore.

Director of Personalization

Sunnyvale, CA

eCommerce

7-10 years

Management

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Personalization Director of Technology Operations at Walmart eCommerce is fundamentally tasked with orchestrating the personalization strategy that directly influences customer engagement and experience on the platform. This involves improving on-site personalization through tailored customer experiences, item recommendations, and loyalty programs. The role requires adept cross-functional coordination with product management, data science, and engineering teams, as well as leading a data-driven approach to enhance personalization efforts. Key responsibilities focus on developing a strategic roadmap, driving data analysis for actionable insights, and improving customer interactions through innovative practices. Successful candidates will likely encounter challenges such as navigating complex organizational dynamics, dealing with ambiguous problems, and ensuring the alignment of diverse stakeholder interests in a high-stakes environment. Success in this role will manifest as measurable improvements in customer satisfaction and engagement metrics, leading to increased eCommerce performance and conversion rates.

Company Analysis:

Walmart is the Fortune #1 company, representing a massive influence in the global retail space with a strong commitment to eCommerce innovation. Lensa’s aim to revolutionize job searching aligns tightly with Walmart’s focus on enhancing customer experiences through technology. The company promotes a culture of belonging and inclusivity, which is reflected in its practices and expectations regarding the workforce. Candidates can expect a fast-paced environment that values creativity and continuous improvement, particularly in digital spaces. The Personalization Director role is strategically positioned as a leadership position that requires building relationships across several departments while advocating for data-driven methodologies to meet Walmart’s broader business goals. As Walmart continues to grow its eCommerce segment, the role serves as a crucial point of influence and innovation, emphasizing the company's investment in personalized shopping experiences. This context suggests that candidates who thrive in environments that champion collaboration and value diverse perspectives will find a strong organizational fit.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to lead a cross-functional project. What challenges did you face and how did you ensure alignment?
Describe an instance where your data-driven approach led to a significant improvement in personalization or customer experience.
Can you share an experience where you had to communicate a complex concept to senior leadership? How did you ensure clarity?
How do you prioritize competing projects and manage stakeholder expectations in a dynamic environment?
Walk me through your process for developing a personalization strategy. What key metrics do you consider?
How would you approach setting an eCommerce P&L focused on personalized customer experiences?
Imagine you are tasked with improving the on-site recommendation system. What steps would you take to identify and implement effective solutions?
Suppose you notice a decline in user engagement with personalized offers. How would you investigate and address this issue?
Why are you specifically interested in the Personalization Director role at Walmart?
How do Walmart's values and mission resonate with your own professional goals and personal values?
What excites you about the opportunity to lead personalization at one of the largest retail companies in the world?
What questions do you have about Walmart’s approach to digital accessibility and how it influences your work?
How does Walmart’s emphasis on community involvement impact your perspective on the role? What ideas do you have for enhancing this aspect?

Job Details

Overview Company

Personalization Director

$143k/y-$286k/y

Lensa

a day ago

Highlight

OnsitePart-time7+ yearsDirector

Summary

Walmart is seeking a Personalization Director, Technology Operations - eComm in Sunnyvale, CA. The role involves leading the personalization strategy development and execution across Walmart's eCommerce business.

About the Role

As the Director, Personalization eCommerce, you will own and drive an eCommerce P&L focused on improving on-site personalization, including developing personalized customer experiences, item recommendations, targeted promos, badges, offers, gamification, and loyalty. You will develop and execute a personalization strategy that aligns with business goals and enhances the customer experience. The role involves leading a data-driven approach to personalization, collaborating with product management, data scientists, and analytics to build models for personalized recommendations. You will influence direction through data-driven decisions, lead A/B tests, and develop creative solutions. Additionally, you will lead partnerships with key stakeholders across Product, Design, Site Merchandising, and Engineering to improve the customer experience.

About You

Required:

7-10 years of eCommerce, digital business leadership, management consulting, corporate strategy, and/or related business experience.
Bachelor's degree required; MBA preferred.
Demonstrated problem-solving skills and ability to structure ambiguous problems.
Strong quantitative background with experience distilling insights from complex data.
Ability to create strong working relationships with all levels of the organization.
Strong executive presence and communication skills.
Highly motivated self-starter with the ability to manage cross-functional complexities.

Preferred:

Martech, Adtech, and/or Personalization experience.
Background in creating inclusive digital experiences.
Knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies.

Benefits

Competitive pay with performance-based bonus awards.
401(k) match.
Stock purchase plan.
Paid maternity and parental leave.
PTO including sick leave.
Multiple health plans.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.

Lensa

What if we could take the search out of job search? This is the question Lensa has been answering since launching in San Francisco, California in August 2016. Using machine learning, we instantly provide companies with candidates and match professionals with positions that fit their skills, goals, personalities, and needs. How does it work? Lensa applies complex algorithms that identify the skills needed to succeed on a given job. Candidates can play computer games that assess their work style, thus gaining insight into their strengths while unlocking career opportunities. The result: job search that puts people first while reducing the time and cost of talent acquisition.

Lensa passed 10 million job seeker registrations in 2019, making the com- pany one of the premier career platforms.

With teams in multiple U.S. locations and a 60-strong crew of developers and data scientists at its R & D headquarters in Europe, Lensa is working every day to share its transformative career technology with the world.

Sunnyvale, CA